Jacqueline Daley
Columbus,OH
Summary
Experienced customer service professional with over 6 years in the food service industry, recognized for exceptional communication and teamwork skills. Proven ability to maintain composure under pressure while delivering outstanding service. Committed to contributing to team success and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender
Valentinas - CMR
Dublin, OH
06.2023 - 03.2025
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Effectively multitasked within fast-paced environment.
- Routinely operated as the designated service-well bartender on 400+ cover nights.
- Consistently kept ticket times under 5 minutes while maintaining accuracy while pouring and garnishing cocktails.
- Swiftly operated TOAST handhelds and POS terminals to input orders, split bills and calculate totals without error.
Server, Bartender
Third & Hollywood
Grandview, OH
07.2021 - 02.2025
- Maintained table setting by clearing courses as completed, remarking utensils, ensuring beverages are filled to guests' desire, being alert to spills and other special needs.
- Provided exceptional unobtrusive service to high volume of daily guests.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained comprehensive knowledge of bar and menu options to prepare drinks and make food recommendations.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Served and bartended special events consisting of 40+ guests.
Server
Bob Evans Restaurant
New Albany, OH
06.2018 - 07.2019
- Consistently attained highest averages for dessert and beverage sales through suggestive selling.
- Remained alert and attentive towards guests; answering questions, fulfilling requests, refilling drinks, clearing
unneeded dishware, and fostering relationships resulting in customer loyalty. - Maintained a safe restaurant by continuously cleaning and meticulously abiding by safety guidelines.
- Operated as the closing server 4 nights per week, guaranteeing the front of house was properly cleaned and
stocked for the subsequent opening shift.
Education
Associate of Arts -
Ohio State University
Newark, OH06.2020
Skills
- Experienced with point-of-sale (POS) system operations
- Skilled at conflict resolution
- Excellent interpersonal skills
- Confident under pressure
- Adept at multitasking and time management
- Highly reliable
Timeline
Bartender
Valentinas - CMR
06.2023 - 03.2025
Server, Bartender
Third & Hollywood
07.2021 - 02.2025
Server
Bob Evans Restaurant
06.2018 - 07.2019
Associate of Arts -
Ohio State University
Similar Profiles
James CorcoranJames Corcoran
HGV class 1 driver at CMRHGV class 1 driver at CMR
James CorcoranJames Corcoran
HGV class 1 driver at CMRHGV class 1 driver at CMR
Dushya SrinivasanDushya Srinivasan
Accounts Assistant at CMRAccounts Assistant at CMR