Jacqueline Eady
76 Imperial Dr. APT. I, Manchester,CT
Summary
Dedicated professional with expertise in safety management and client relationship development. Proven track record of fostering independence in individuals with developmental disabilities while ensuring compliance with safety protocols.
Results-driven behavior technician with extensive experience in applied behavior analysis and crisis intervention. Skilled in collaborating with multidisciplinary teams to implement effective strategies that promote client engagement and personal growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bus Operator
Windham Regional Transits District
Mansfield, CT
08.2024 - 01.2026
- Operated transit buses in accordance with safety regulations and company policies.
- Ensured timely and efficient transportation services for passengers across designated routes.
- Conducted pre-trip inspections to maintain vehicle safety and reliability standards.
- Assisted passengers with boarding, disembarking, and addressing inquiries related to routes and schedules.
- Maintained accurate records of passenger counts, fare collections, and daily operational logs.
- Collaborated with dispatch teams to communicate service updates and operational challenges effectively.
Residential Counselor
Dungarvin
Wallingford, CT
03.2023 - 09.2025
- Provided direct support to individuals with developmental disabilities, fostering independence and personal growth.
- Monitored daily activities and behaviors, ensuring safety and compliance with established protocols.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Encouraged healthy lifestyle choices among residents by leading educational workshops on topics such as nutrition, exercise, mental health awareness.
Behavior Technician
Sallyz Applied Behavioral Services
South Windsor, CT
02.2020 - 04.2024
- Implemented individualized behavior intervention plans to enhance client engagement and learning.
- Conducted data collection and analysis to track progress and adjust strategies effectively.
- Collaborated with interdisciplinary teams to develop comprehensive treatment goals for clients.
- Developed visual aids and materials to support clients' understanding of concepts.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Collaborated with interdisciplinary teams to assess and modify strategies based on client progress.
Education
Bachelor of Science - Psychobiology
Central Connecticut State University
New Britain, CT06-2016
Associate of Science - Social Services
Capital Community College
Hartford, CT06-2012
High School Diploma -
Hartford High School
Hartford, CT06-1984
Skills
- Clean driving record
- Defensive driving
- De-escalation techniques
- Safety management
- Client transportation
- Self-care practices
- HIPAA protocols
- Residential treatment plans
- Incident reporting
- Safety standards and compliance
- Policy enforcement
- Daily living skills instruction
- Case planning
- Data collection
- Social skills development
- Client relationship development
- Verbal behavior training
- Applied behavior analysis
- Collaboration with multidisciplinary teams
- Task analysis and chaining
- Problem-solving
- Time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Medication Certified
CPR/First Aid
Languages
English
Timeline
Bus Operator
Windham Regional Transits District
08.2024 - 01.2026
Residential Counselor
Dungarvin
03.2023 - 09.2025
Behavior Technician
Sallyz Applied Behavioral Services
02.2020 - 04.2024
Bachelor of Science - Psychobiology
Central Connecticut State University
Associate of Science - Social Services
Capital Community College
High School Diploma -
Hartford High School