Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACQUELINE FREED

Tucson

Summary

Proven customer service expert with a history at Michael's Crafts, where I elevated customer satisfaction through exceptional assistance and empathy. Demonstrated teamwork and communication in healthcare, enhancing patient care. Skilled in cash handling and patient support, my work ethic and integrity stand out, contributing significantly to team success.

Overview

10
10
years of professional experience

Work History

Cashier/Sales Associate

Michael's Crafts
10.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Health Assistant

Tucson Unified School District
08.2015 - Current
  • Demonstrated strong teamwork skills by collaborating with staff members to coordinate patient care and optimize workflow efficiency.
  • Facilitated smooth communication between patients and healthcare providers, addressing concerns, and clarifying treatment plans.
  • Increased patient satisfaction scores through attentive listening skills and prompt resolution of issues or complaints.
  • Aided in the development of individualized care plans by obtaining patient histories and collaborating with multidisciplinary teams.

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks
06-1986

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier/Sales Associate

Michael's Crafts
10.2019 - Current

Health Assistant

Tucson Unified School District
08.2015 - Current

High School Diploma -

Thousand Oaks High School

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