Jacqueline Garber
Summary
Dedicated Intake Manager with extensive experience in social services and healthcare, particularly in coordinating patient intake processes and enhancing service delivery quality. Proven ability to foster productive relationships with clients and staff while improving workflow efficiency and patient satisfaction. Skilled in compliance adherence, service coordination, and case management, adept at resolving complex care-related issues.
Overview
30
30
years of professional experience
Work History
Intake Manager
South Island Orthopedics
Cedarhurst, New York
04.1996 - Current
- Coordinated schedules for healthcare providers and patient appointments, enhancing access to care.
- Developed workflows that streamlined patient registration and insurance verification, reducing wait times.
- Created and implemented intake strategies that improved service delivery quality and patient satisfaction.
- Trained staff on intake procedures and customer service best practices.
- Ensured compliance with applicable laws and regulations governing intake processes.
- Identified gaps in services and developed solutions to address them.
- Collaborated with other departments to coordinate services for clients.
- Conducted regular reviews of intake processes, including documentation requirements and workflow efficiency.
- Provided guidance on complex cases and assisted with problem solving.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Previous Hobby kennel Owner
self
West Chester , PA
01.2021 - Current
- I now assist part time with the breeding program as well as placing dogs for sale and adoption.
- I bring dogs that require more medical attention back to my home for specialize care.
- Work with newborns and young puppies that require hands on care.
- Triage calls
Education
Bachelor of Arts - Elementary Education
CW POST COLLEGE
LONG ISLAND NY06-1976
Skills
Timeline
Previous Hobby kennel Owner
self
01.2021 - Current
Intake Manager
South Island Orthopedics
04.1996 - Current
Bachelor of Arts - Elementary Education
CW POST COLLEGE