Jacqueline Garza
San Antonio
Summary
Dynamic leader with a proven track record at H-E-B, enhancing customer experiences, expert in strategic planning and team management, I excel in driving revenue growth and operational excellence. Skilled in cross-functional collaboration and customer service, my approach is consistently evolving my business by tailoring data driven results as needed to achieve significant results.
Overview
12
12
years of professional experience
Work History
Beauty Department Manager
H-E-B
02.2013 - Current
Department Manager
Present Role
- Oversee daily operations of the Beauty department at H-E-B, ensuring efficiency and productivity.
- Lead a team of 6 employees, providing training, guidance, and performance evaluations.
- Develop and implement strategies to improve workflow, reduce costs, and enhance customer satisfaction.
- Monitor key performance indicators and adjust strategies to achieve business objectives.
- Manage department budget, ensuring optimal resource allocation and cost-effectiveness
- Collaborate with senior management to align department goals with overall company strategy.
Education
High School Diploma -
Marque Learning Center
San Antonio, TX09.2012
Skills
- Leadership & Team Management
- Strategic Planning & Execution
- Budgeting & Cost Control
- Performance & Improvement Management
- Process Optimization
Core Skills & Competencies
- Project Management
- Cross-Functional Collaboration
- Customer & Team Relations
- Compliance & Risk Management
- Professional Experience in Customer Service & Hospitality
Languages
English and Spanish
Native or Bilingual
Timeline
Beauty Department Manager
H-E-B
02.2013 - Current
High School Diploma -
Marque Learning Center
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