Jodie King
Delray Beach,USA
Summary
Results-oriented Business Development Professional experienced in driving growth and client retention through strategic relationship management. Enhanced productivity and customer satisfaction by leveraging sales management, marketing, and staff training skills. Motivational leader adept at employing training and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
Work History
Beauty Department Manager
Dillards Department Store
Lauderdale, FL
03.2025 - Current
- Managed daily operations of the beauty department to enhance customer experience.
- Trained and developed staff to ensure high service standards.
- Developed and implemented strategies for increasing customer satisfaction in the beauty department.
- Coordinated promotional events to increase customer engagement and sales.
- Monitored sales trends to adjust product offerings effectively.
- Oversaw inventory management, including restocking and product displays.
- Implemented visual merchandising techniques to create appealing displays in store.
- Provided guidance and training on new products, services, and technologies within the beauty department.
- Conducted regular performance reviews with beauty department personnel to assess individual progress and identify areas needing improvement.
Sales Associate
LE LABO FRAGRANCES
Boca Raton, FL
12.2024 - 02.2026
- Collaborated with team leader to identify and resolve issues, improving team effectiveness
- Utilized fast-paced learning skills to effectively promote products, fostering stronger client retention.
- Increased business revenue by 34% through targeted strategies.
- Collaborated with team leader to strategize and analyze issues
Business Manager
LA PRAIRIE
Boca Raton, FL
06.2024 - 12.2025
- Developed and implemented strategic business plans to drive growth and expand market share
- Analyzed market trends and competitor activities to identify new business opportunities
- Collaborated with cross-functional teams to create effective marketing strategies and promotional campaigns
- Collaborated with cross-functional teams to develop marketing strategies and promotional campaigns
- Implemented employee training programs to enhance skills and improve productivity levels
Sales Representative
JO MALONE LONDON
Boca Raton, FL
04.2023 - 06.2024
- Represent an international Home and Fragrance company in a retail setting
- Market brand through social media, emails and phone calls to meet daily, monthly and yearly sales goals
- Market the brand via social media, emails, and phone calls to achieve daily, monthly, and yearly sales targets
- Trained retail sales staff to enhance sales performance
- Developed innovative concepts to enhance product visibility and work with CRMs to promote products
- Developed creative strategies to enhance product promotion. and collaborated with CRMs to effectively promote products
- Connected with clients to organize sales events to reach sales goals
Retail Sales Associate
SAKS FIFTH AVENUE
Boca Raton, FL
06.2019 - 01.2024
- Achieved monthly and yearly sales goals
- Established and nurtured client relationships through social media marketing
- Represent a luxury skincare vendor within a retail setting
- Organized teamwork efforts to strengthen partnerships between retailer and vendor. efforts between retailer and vendor to enhance product availability.
- Managed stock levels to ensure product availability and organization. and inventory control
- Worked with other representatives on the brand to build business
Center Manager
EUROPEAN WAX CENTER
Plantation, FL
12.2022 - 04.2023
- Oversaw daily operations of center, ensuring efficient service delivery and guest satisfaction.
- Supervised 12 staff members to optimize performance and productivity.
- Oversee purchasing for services, office and marketing
- Schedule and track labor
- Recruiting
- Motivate to achieve service goals, sales goal and retention goal.
- Sourced and screened potential candidates for open positions.
- Lead by example and know how to and have shown success
- Guided employees to achieve team goals through motivation and support, fostering a collaborative work environment.
- Supervised a team of 6 licensed estheticians to provide high-quality service.
- Monitored adherence to operational standards and policies.
Vendor Sales Rep
REVIVE
Fort Lauderdale, FL
09.2016 - 05.2019
- Demonstrated operation of merchandise in a retail setting to enhance customer experience.
- Presented services to customers by coordinating with an aesthetician to enhance luxury experience.
- Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
- Monitored sales activities to ensure customers received satisfactory service and quality goods, fostering repeat business.
- Tracked stock levels and ordered new items to maintain inventory.
- Planned and coordinated advertising campaigns and sales promotions, preparing merchandise displays and advertising copy to attract customers.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Administered skincare services at Revive Skincare location to promote healthy skin.
Fragrance Manager
NORDSTROM AVENTURA
Aventura, FL
08.2013 - 06.2015
- Supervised and worked along staff to increase business to $1.2 million #1 in corporate sales nationally
- Directed and supervised employees in sales, inventory management, cash reconciliation, and customer service.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Hired, trained, and evaluated personnel in sales or marketing establishments.
- Clarified employee responsibilities to enhance team efficiency.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Planned and coordinated advertising campaigns and sales promotions, prepared merchandise displays and copy to enhance customer engagement.
- Conferred with company officials to develop strategies for increasing sales, expanding markets, and promoting business growth.
Regional Artistry Trainer
SMASHBOX COSMETICS
Aventura, FL
10.2007 - 10.2008
- Oversee local sales team for the region of Florida, Georgia and Texas.
- Direct and coordinate activities involving sales of manufactured products, services, and other subjects of sale.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Reviewed operational records and reports to project sales and assess profitability.
- Visited retail stores to generate interest in business establishment and expansion.
- Consulted with department heads to plan advertising strategies aimed at increasing sales.
- Assess marketing potential of existing store locations, considering statistics and expenditures.
- Represent the company at trade association meetings to promote products.
Education
Bachelor of Science - Gerontology
University at Buffalo
Buffalo, NYAssociate of Science - Human Services
SUNY Morrisville
Morrisville, NYSkills
- Visual merchandising
- Inventory Management
- Promotional Coordination
- Customer engagement
- Sales Management
- B2B sales
- Business development
- Marketing
- Product knowledge
- Salesforce
- Product demos
- Negotiation
- Performance analysis
- Analysis skills
- Budgeting
- Team management
- Team development
- Staff training
- Recruiting
- Vendor Management
- Display Optimization
- Upselling
- Digital Brand Promotion
- Excel
- Writing skills
- Presentation skills
- Relationship management
- Effective communication
- Decision-making
- Mentoring
- Multitasking efficiency
- Technical software proficiency
- Contracts
- Multitasking efficiency
- Digital Brand Promotion
Personal Information
- Driving License: 1
- Work Permit: Authorized to work in the US for any employer
Timeline
Beauty Department Manager
Dillards Department Store
03.2025 - Current
Sales Associate
LE LABO FRAGRANCES
12.2024 - 02.2026
Business Manager
LA PRAIRIE
06.2024 - 12.2025
Sales Representative
JO MALONE LONDON
04.2023 - 06.2024
Center Manager
EUROPEAN WAX CENTER
12.2022 - 04.2023
Retail Sales Associate
SAKS FIFTH AVENUE
06.2019 - 01.2024
Vendor Sales Rep
REVIVE
09.2016 - 05.2019
Fragrance Manager
NORDSTROM AVENTURA
08.2013 - 06.2015
Regional Artistry Trainer
SMASHBOX COSMETICS
10.2007 - 10.2008
Bachelor of Science - Gerontology
University at Buffalo
Associate of Science - Human Services
SUNY Morrisville