June Myres
Spanaway,WA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beauty department manager
Walgreens
Lynnwood and Bonnie Lake
12.2020 - 09.2022
- Reviewed monthly reports detailing expenses associated with operating the beauty department.
- Coordinated and managed daily operations of the beauty department, including scheduling staff and delegating tasks.
- Resolved customer complaints concerning product quality or service issues in a timely manner.
- Adhered to established budget parameters when making decisions regarding staffing levels or purchasing items for sale.
- Maintained effective communication between all departments within the store.
- Developed marketing strategies to drive foot traffic into the store's beauty section.
- Developed and implemented strategies for increasing customer satisfaction in the beauty department.
- Exceeded my sales goals on a weekly basis even during a pandemic
POC - Person of Contact
HSR
Melbourne Beach, FL
01.2020 - 05.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
Estee Lauder Business Manager
Dillard's
Melbourne, FL
09.2019 - 01.2020
- Organized promotional events to maximize sales opportunities in the store.
- Managed customer service staff and provided guidance in resolving customer issues.
- Provided feedback to management regarding employee performance issues or opportunities for improvement.
- Provided feedback on customer purchases to ensure satisfaction with products purchased.
- Trained new employees on store policies, procedures and customer service standards.
- Analyzed data from past sales activities to forecast future needs of the business.
- Assisted with store operations, including inventory management and stock replenishment.
Model/Sales Associate
Salesbuildes
Phoenix, AZ
10.2017 - 05.2019
- Coordinated product demos for prospective customers based on their specific requirements.
- Led product demos at conferences or tradeshows as needed.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
Education
Associate in Business Management -
Grossmont College
01.2004
Skills
- Data Entry
- Inventory
- Customer Service
- Sales
- Supervising Experience
- Visual merchandising mastery
- Relationship Building Techniques
- Product Knowledge Expertise
- Problem Solving Prowess
- Profit & Loss
- Retail Sales
- Purchasing
- Inventory Control
- Strong Communication Skills
- Event Planning and Execution
- Goal Setting and Achievement
- Sales strategy development
Certification
- OSHA 30, 2022
- CPR & First Aid, 2022
Availability
I'm available to work full or part time and I can start working immediately.
Personal Information
Title: Sales and customer service
Awards
- Top sales associate for the year, 12/01/19, I was number one in my sales for the year in my district and my store was number one in the region for 2019 out of 77 beauty advisors
- Top sales, 12/01/20, Top sales in the region and number one sales associate for Estée Lauder cosmetics
Timeline
Beauty department manager
Walgreens
12.2020 - 09.2022
POC - Person of Contact
HSR
01.2020 - 05.2020
Estee Lauder Business Manager
Dillard's
09.2019 - 01.2020
Model/Sales Associate
Salesbuildes
10.2017 - 05.2019
Associate in Business Management -
Grossmont College