Jacqueline GRUBA
Chicago,IL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Sales Associate
Orange Theory
Oak Park, Illinois
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Sales Representative
Planet Fitness Gym
Oak Park, IL
01.2020 - 05.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Recommended changes in products and services based on customer feedback.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
High School Diploma -
Morton Ranch High School
Katy, TX06.2013
Skills
- Payment Processing
- Product Sales
- Business Development
- Promotional Support
- Inventory Control
- Listening Skills
- Customer Service
- Problem-Solving
- Cash Handling
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
Orange Theory
05.2023 - Current
Sales Representative
Planet Fitness Gym
01.2020 - 05.2023
High School Diploma -
Morton Ranch High School
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