I am currently enrolled and pursuing an associates degree in LATAS at Metropolitan Community College. I graduated from Omaha South High School with acknowledgment from the state in English & Spanish. Through years of experience in customer service I have become skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. I am able to maintain focus and keep a positive attitude in stressful situations or high-volume environments. While always ready to help team members by taking on additional tasks.