Jacqueline Jackson
Mesa,AZ
Summary
Dedicated professional with years of experience providing administrative support in multiple sectors. Strong work ethic and professional demeanor drive consistent initiative and productivity. Exceptional skills in customer service and decision-making lead to positive outcomes and client satisfaction.
Overview
19
19
years of professional experience
Work History
Executive Administrative Assistant
Parts Authority
Scottsdale, Arizona
02.2017 - Current
- Manage executive calendars, scheduling meetings, conferences, and travel arrangements to optimize time management.
- Execute daily administrative tasks, supporting efficient company operations.
- Conduct monthly reconciliations of executives' expenses
- Coordinate all aspects of event planning from initial concept through post-event follow-up.
- Collaborate closely with team members and sales team to achieve objectives and meet deadlines.
- Support sales team members to drive growth and development.
- Cultivate relationships with key vendors at automotive companies to enable future partnerships.
- Streamline procurement process by facilitating placement and billing of large auto part orders.
Administrative Assistant
Kohl's Department Store
Chandler, Arizona
12.2007 - 06.2014
- Organized and maintained employee files, enhancing record retrieval efficiency
- Processed payroll for timely employee compensation
- Assisted with interview, hiring, and orientation processes to support staffing needs
- Created and finalized store schedule
- Reviewed and managed store communication
- Provided customer service support (phone, sales, checkout)
- Managed return to vendor claims and callback requests, ensuring inventory accuracy
- Received direct shipments from vendors and managed all incoming and outgoing FedEx shipments
Teller
Washington Mutual
Mesa, Arizona
01.2007 - 12.2007
- Processed customer transactions efficiently, ensuring accurate and timely service.
- Reconciled teller drawers and completed end of day closing duties to maintain financial integrity
- Reviewed daily reports for transaction accuracy, supporting financial integrity and compliance.
- Managed ATM operations and maintained vault security. (settled, maintained ATM/verified vault totals)
- Answered phones and processed copy and fax requests to support customer needs
- Managed supply orders to maintain necessary inventory levels for operations.
Education
BBA - Business Administration
DeVry University
Phoenix, AZ06-2006
High School Diploma - Tempe, Arizona
McClintock High School
Tempe, Arizona05-2003
Skills
- Calendar management
- Travel coordination
- Expense reconciliation
- Event planning
- Vendor relationship management
- Office administration
- Executive support
- Confidentiality
- File management
- MS office suite & Adobe
Timeline
Executive Administrative Assistant
Parts Authority
02.2017 - Current
Administrative Assistant
Kohl's Department Store
12.2007 - 06.2014
Teller
Washington Mutual
01.2007 - 12.2007
BBA - Business Administration
DeVry University
High School Diploma - Tempe, Arizona
McClintock High School