Summary
Overview
Work History
Education
Skills
References
Timeline
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Jacqueline Johnson

Philadelphia,PA

Summary

Reliable team member quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

8
8
years of professional experience

Work History

Sales Associate

Blooming Boutique
Lewes, DE
06.2017 - 09.2019
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Developed trusting relationships with customers by making personal connections.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Barista

The Station on Kings
Lewes, DE
02.2020 - Current
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.

Barback

Revelation Craft Brewery
Rehoboth Beach, DE
06.2020 - 10.2020
  • Took food and drinks to bar and table customers.
  • Cleaned up spills and brought replacement items to tables.
  • Used POS system to ring up customers and open and close tabs.
  • Built excellent relationships with guests to achieve repeat business.
  • Delivered high-quality beverages in fast-paced, customer-centered setting.

Server

Nassau Valley Vineyards
Lewes, Delaware
06.2022 - 09.2022
  • Works in summer monthly events to perform table service during shows.

Barista

Richie's Cafe
Philadelphia , PA
08.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Part-time campus job while being a full-time student at Temple University.

Bartender

Revelation Brewery
Rehoboth Beach, Delaware
06.2024 - 08.2024
  • Mixed cocktails and beverages according to established recipes and customer preferences.
  • Managed bar inventory, ensuring timely restocking of supplies and materials.
  • Served a diverse selection of craft beers to patrons.
  • Educated customers about beer styles and brewing processes.

Education

High School Diploma -

Cape Henlopen High School
Lewes, DE
06.2021

Bachelor of Arts - Jazz Studies

Temple University
Philadelphia, PA

Skills

  • Flexible Schedule
  • Cash Handling
  • Menu Knowledge
  • Customer Service
  • Friendly and Outgoing
  • Listening Skills
  • Team Player Mentality
  • Reliable and Punctual

References

References available upon request.

Timeline

Bartender

Revelation Brewery
06.2024 - 08.2024

Barista

Richie's Cafe
08.2023 - Current

Server

Nassau Valley Vineyards
06.2022 - 09.2022

Barback

Revelation Craft Brewery
06.2020 - 10.2020

Barista

The Station on Kings
02.2020 - Current

Sales Associate

Blooming Boutique
06.2017 - 09.2019

High School Diploma -

Cape Henlopen High School

Bachelor of Arts - Jazz Studies

Temple University

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