Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Timeline
Generic

Jacqueline Kelly

Waldwick,NJ

Summary

Dynamic Operations Lead at Alpha Fit Club with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in risk assessment and effective communication, I successfully trained new team members and implemented safety protocols, driving a culture of excellence and responsiveness. Passionate about fostering community connections and promoting health-focused practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Lead

Alpha Fit Club
Westwood, New Jersey
05.2025 - Current
  • Coordinated daily operations to ensure efficient workflow and timely task completion.
  • Oversaw training sessions for new team members on operational procedures and safety protocols.
  • Monitoring customer satisfaction levels and taking corrective action when needed.

Orientation Leader

St. Thomas Aquinas College
Sparkill, New York
01.2023 - 05.2025
  • Coordinated orientation schedules and activities for incoming students.
  • Provided support during question-and-answer sessions for new students.
  • Assisted in developing informative materials for new student orientation.

Community Specialist

Lululemon Athletica
Montvale, New Jersey
10.2022 - 05.2025
  • Increased sales by offering advice on purchases and promoting additional products.
  • Planning events for staff and the community to increase sales and connections within the store.
  • Scouting fitness instructors in the community to potentially represent the business as a future ambassador.

Environmental Health and Safety Intern

Pfizer Inc.
Pearl River, New York
05.2024 - 09.2024
  • Supported cross-functional safety initiatives by conducting risk assessments and ergonomic evaluations, developing communication skills in explaining technical findings to both clinical and non-clinical staff.
  • Collaborated with medical and operations teams to implement compliance training and safety protocols, demonstrating the ability to influence behavior change and drive adoption of health-focused practices.
  • Analyzed incident trends and presented data-driven recommendations to leadership, strengthening persuasive presentation skills that translate directly into educating and selling complex medical solutions to healthcare providers.

Lifeguard

Woodmont Day Camp
New City, New York
05.2019 - 09.2020
  • Monitored pool area for safety and adherence to rules.
  • Responded swiftly to emergencies and incidents involving patrons.
  • Educated patrons on water safety practices and guidelines.

Education

Bachelor of Arts - Biology

St. Thomas Aquinas College
Sparkill
05-2025

Skills

  • Operational efficiency
  • Business negotiation
  • Risk assessment
  • Event planning
  • Effective communication
  • Acknowledgment of customer needs

Affiliations

  • Cross Country

Accomplishments

  • Deans List
  • St. Thomas Aquinas Academic scholarship
  • St. Thomas Aquinas Athletic Scholarship
  • National Society of Leadership and Success

Certification

  • CPR/AED Certified
  • NASM CPT

Languages

English
Professional
Spanish
Limited

Websites

Timeline

Operations Lead

Alpha Fit Club
05.2025 - Current

Environmental Health and Safety Intern

Pfizer Inc.
05.2024 - 09.2024

Orientation Leader

St. Thomas Aquinas College
01.2023 - 05.2025

Community Specialist

Lululemon Athletica
10.2022 - 05.2025

Lifeguard

Woodmont Day Camp
05.2019 - 09.2020

Bachelor of Arts - Biology

St. Thomas Aquinas College

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