Hi, I’m
Jacqueline Knapic
Ridgeville,SC
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
11
years of professional experience
Work History
Food Lion
Deli Manager``
01.2020 - 01.2023
Job overview
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Managed inventory, and controlled inventory cost by portioning and reducing waste.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Sandy's Stop And Shop
Customer Service Representative
04.2012 - 01.2020
Job overview
- Investigated and resolved accounting, service and delivery concerns.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Implemented and developed customer service training processes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Harleyville Ridgeville Harleyville, SC
High School Diploma
04.1995
Skills
- Food Safety
- Food and Beverage Service
- Ordering Supplies
- Work Station Assignments
Timeline
Deli Manager``
Food Lion
01.2020 - 01.2023
Customer Service Representative
Sandy's Stop And Shop
04.2012 - 01.2020
Harleyville Ridgeville
High School Diploma