Jacqueline Martinez
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Housekeeping Status Board Operator
The Strat Hotel
Las Vegas
06.2012 - 09.2025
- Receive, log, and handle guest requests and complaints, ensuring prompt follow-up.
- Assisted in training new operators on board and procedures.
- Coordinated communication between departments to ensure workflow efficiency.
- Dispatching staff via radio/phone, and handling guest requests update computer systems (e.g., Hotsos), prepare staff assignments, and ensure efficient communication between departments to maximize productivity.
Employment Coordinator
Encore Hotel
Las Vegas, Nv
03.2008 - 12.2011
- Collaborated with department heads to assess staffing needs and requirements.
- Maintained accurate employee records and documentation in HR systems.
- Answering phones, responding to emails, and managing internal/external correspondence.
- Performing data entry, compiling reports, and managing personnel records.
- Maintaining and updating employee files, databases, and HR systems with accuracy and confidentiality.
- Processing new hire paperwork, managing onboarding materials, and handling termination documentation.
Back Office Medical Assistant
Family Health Clinic
Las Vegas
02.2007 - 02.2008
- Coordinated communication between healthcare providers and patients for effective care.
- Prepared examination rooms and ensured necessary medical supplies were available.
- Collaborated with team members to streamline office operations and improve workflows.
- Communicated effectively with physicians and other healthcare professionals regarding patient care plans.
- Performed basic laboratory tests including urinalysis, hemoglobin testing.
Patient Assistant Program Coordinator/Medical Assistant
South Central Family Health Center
Los Angeles, California
11.2000 - 09.2004
- Communicated effectively with medical staff to relay patient needs and concerns.
- Collected specimens from patients for lab testing purposes.
- Ensured that all necessary supplies were adequately stocked in the treatment area at all times.
- Provided support during patient examinations and procedures, ensuring comfort.
- Maintained cleanliness and organization of examination rooms and medical supplies
- Guide patients through paperwork, submit applications,
- Track statuses, follow up with pharmaceutical companies
Education
Medical Assistant - Medical Assistant Program
Bryman College
Los Angeles, CaliforniaSkills
- Data entry
- Incident reporting
- System monitoring
- Customer service
Languages
Spanish
Timeline
Housekeeping Status Board Operator
The Strat Hotel
06.2012 - 09.2025
Employment Coordinator
Encore Hotel
03.2008 - 12.2011
Back Office Medical Assistant
Family Health Clinic
02.2007 - 02.2008
Patient Assistant Program Coordinator/Medical Assistant
South Central Family Health Center
11.2000 - 09.2004
Medical Assistant - Medical Assistant Program
Bryman College