Jacqueline Martinez
Hometown,IL
Summary
Detail-oriented billing clerk with expertise in data entry, invoice processing, and customer service. Known for strong attention to detail and effective problem-solving skills, ensuring accuracy and compliance in billing processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Revenue Cycle Specialist
All Star Dental
Blue Island, IL
07.2024 - Current
- Audited health records to guarantee precise coding and billing accuracy.
- Submitted claims to various insurance carriers.
- Recorded and reconciled payments.
- Coordinated retrieval and submission of clinical documentation to ensure compliance with insurance carrier.
- Oversaw accounts receivable aging reports to improve cash flow.
- Identified and resolved billing errors in a timely manner.
- Clarified outstanding balances to patients, ensuring understanding of financial responsibilities.
- Ensured adherence to privacy regulations in managing patient information.
Receptionist
All Star Dental
Chicago, IL
08.2022 - 07.2024
- Scheduled appointments and coordinated patient flow.
- Ensured health records were up-to-date.
- Communicated with health insurances to collect coverage information.
- Presented treatment plans to patients, ensuring understanding.
- Collected co-pays from patients.
- Submitted pre-authorizations with necessary documentation.
- Adhered to HIPAA to safeguard patient confidentiality.
Receptionist
Spinal Rehab & Wellness Center
Aurora, IL
10.2019 - 05.2022
- Managed patient scheduling and confirmed appointments.
- Assisted billing with insurance verifications.
- Collected co-pays and coordinated payment schedules for patients.
- Managed electronic health records and paper charts.
- Released protected health information following established guidelines.
- Assisted with positing insurance payments.
Receptionist
Premier Dental
Aurora, IL
01.2016 - 05.2018
- Scheduled and confirmed appointments.
- Verified insurance benefits.
- Explained treatment plans to patients, ensuring understanding.
- Collected co-pays from patients.
- Converted paper health records into digital format.
- Forwarded referrals to various dental specialties.
- Ensured compliance with HIPAA regulations to protect patient confidentiality.
Education
Associate of Applied Science - Health Information Technology
Waubonsee Community College
Sugar Grove, IL08-2021
Skills
- Attention to detail
- Claim denial management
- Data entry skills
- HIPPA compliance
- Medical records management
- Revenue cycle management
Certification
- Certified Registered Health Information Technician (RHIT), American Health Information Management Association - January 2021
Timeline
Revenue Cycle Specialist
All Star Dental
07.2024 - Current
Receptionist
All Star Dental
08.2022 - 07.2024
Receptionist
Spinal Rehab & Wellness Center
10.2019 - 05.2022
Receptionist
Premier Dental
01.2016 - 05.2018
Associate of Applied Science - Health Information Technology
Waubonsee Community College
Training
Kane County Health Department, HIT Practicum, Aurora, IL - April 2021