JACQUELINE NEDD HORSTON
HOLLIS,US
Summary
Transitioning from healthcare finance to ministry fosters a unique perspective on providing spiritual wellness coaching. Expertise in managing patient registrations and ensuring accurate insurance verifications enhances overall patient satisfaction. At Righteous By Design Inc., a structured roadmap is created to support individuals in their faith journey, emphasizing community connection and practical resources.
Overview
9
9
years of professional experience
Work History
Patient Financial Rep 1
John Hopkins All Children's Hospital
St Petersburg, US
08.2020 - 01.2025
- Managed patient registrations and insurance verifications, ensuring seamless billing processes and enhancing overall patient satisfaction.
- Conducted thorough insurance verifications, minimizing claim denials and ensuring timely reimbursements for the hospital.
- Registered patients and verified insurance to facilitate billing processes.
- Collaborate with payors to resolve discrepancies and improve payment timelines.
- Streamlined patient registration processes, enhancing service delivery and improving patient satisfaction.
- Streamline medical billing, enhancing efficiency and reducing errors.
- Ensure accuracy in ICD, diagnosis, and procedure codes for optimal reimbursement.
- Executed meticulous verification of ICD and diagnosis codes, improving billing accuracy and compliance with payor requirements.
- Implemented a new medical billing system, leading to noticeable gains in revenue cycle efficiency and reducing billing discrepancies.
- Led the implementation of a new medical billing system, resulting in marked gains in revenue cycle efficiency and reducing discrepancies.
Technical Billing/Physician Billing
St Mary's Hospital
11.2019 - 02.2020
- Physician billing
- Managed claim processing to maintain billing accuracy
- Processed claims appeals to secure reimbursements
- Processed authorization requests to support timely patient care
- Hospital Billing
- Follow-up
Medical Billing Coordinator
Mount Sinai Hospital
04.2016 - 05.2019
- Processed claims appeals to ensure timely resolution and maximize reimbursement
- Physician Billing
- Coordinated claim processing to maintain accuracy and compliance with regulations
- Insurance Verification
- Posted payments to accounts, ensuring accurate financial records and facilitating revenue flow
- Authorizations
- Monitored real-time data
Education
MBA - BUSINESS ADMINISTRATION-CONCENTRATION IN FINANCE
Keller Graduate School of Management
Chicago, IL01-2026
BACHELOR OF SCIENCE - TECHNICAL MANAGEMENT - CONCENTRATION IN HEALTHCARE ADMINISTRATION
DeVry University
Chicago, IL03-2024
ASSOCIATE OF SCIENCE - HEALTH SCIENCE - MEDICAL OFFICE AND BILLING SPECIALIST
Ultimate Medical Academy
Tampa, FL03-2017
Skills
- Medical Billing
- Claims Processing
- Insurance Verification
- Patient Registration
- CPT Coding
- ICD-10
- HIPAA Compliance
- Medical Terminology
- Healthcare Administration
- EMR Systems
- EPIC
- Cerner
- Meditech
- Payment Processing
- Microsoft Office
- Team collaboration
- Patient outreach
Publications
- Kingdom Keys for Successful Living, 05/01/17
- Wisdom that Leads to a Godly Life, 05/01/17
- Living In His Manifested presence - Victim to Victor, 2026 (No1 Bestseller ARPress)
Timeline
Patient Financial Rep 1
John Hopkins All Children's Hospital
08.2020 - 01.2025
Technical Billing/Physician Billing
St Mary's Hospital
11.2019 - 02.2020
Medical Billing Coordinator
Mount Sinai Hospital
04.2016 - 05.2019
MBA - BUSINESS ADMINISTRATION-CONCENTRATION IN FINANCE
Keller Graduate School of Management
BACHELOR OF SCIENCE - TECHNICAL MANAGEMENT - CONCENTRATION IN HEALTHCARE ADMINISTRATION
DeVry University
ASSOCIATE OF SCIENCE - HEALTH SCIENCE - MEDICAL OFFICE AND BILLING SPECIALIST
Ultimate Medical Academy