Jacqueline Newton
Edison,N.J
Summary
Highly achieving Management Major with extensive customer service, Office Administration and Admission, Management experience, seeking an entry level Human Resource Management
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Management position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Admission Director
Complete Care, Holmdel N. J
06.2024 - 03.2025
- Manage and supervise admissions staff, Manage inquiry process
- Handle inquiry calls from hospitals, families, and provide appointments that include a presentation, tour and closing.
- Maintain updated bed ability and facility services information, hospital discharges planners and other community contacts.
- Maintain a working knowledge of Federal and State regulations and reimbursement, maintain model rooms for tours.
- Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments and tours.
- Work with residents and families to ensure a smooth transition to the facility, address any concerns or questions from residents and families.
- Develop and implement marketing strategies to increase admission.
Front Desk / Certified Home health Aide
Heritage of Clara barton, Edison N.J
05.2021 - 08.2024
- Establish an exceptional first impression of the organization and coordinate a smooth flow of communication throughout the community.
- Promptly answer phone calls, assess caller needs, provide relevant information, and direct callers to the proper individual or department.
- Warmly greet and welcome visitors and direct them to the appropriate staff member or resident’s room.
- Initiated new training programs for the development and growth of new employees and training.
- Provide administrative support, including appointment scheduling and clerical responsibilities.
- Ensure resident’s needs are met and provide comprehensive monitoring, care, and safety.
Unit Clerk
Care One, Edison N. J
09.2022 - 06.2024
- Schedule appointments for residents, maintain organized residents’ records and promptly file important documents for nursing staff.
- Work in collaboration with the unit leadership team to ensure efficient patient flow.
- Administrative tasks answering phones, directing visitors, and handling other administrative tasks such as faxing, emailing, uploading residents’ records, and copying.
- Customer service
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Scanner / Problem Solver
Amazon Fulfillment Center, Edison N.J
05.2019 - 05.2021
- Accurately fulfilled customer orders, ensured on-time shipment, and verified deliveries to create exceptional customer experience.
- Inspected products for defects, examined shipments, addressed product issues, and swiftly communicated key information to managers.
- Scanning and Sorting packages using handheld scanners to read barcodes and identify the destination for each item.
- Inventory Management track and manage inventory by reading barcodes on products as they arrive at and move through Amazon warehouses.
- Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
- Enhanced cross-departmental communication, providing digitized materials that supported company-wide initiatives.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
Education
Associate of Science - Business Administration
Middlesex County College
Edison N.J05.2023
Bachelor of Science - Management
Kean University
Union N.J05.2024
Master’s (M.B.A.) - Business Administration Global Management
Kean University
Union N.J05.2027
Skills
- Team Training & Supervision
- Appointment Scheduling
- Office Administration
- Report & Document Preparation
- Relationship Management
- Marketing
- Admission Director
- File Management & Record keeping
- Employee supervision
- Instructional planning
- Office management
- Registration paperwork
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Admission Director
Complete Care, Holmdel N. J
06.2024 - 03.2025
Unit Clerk
Care One, Edison N. J
09.2022 - 06.2024
Front Desk / Certified Home health Aide
Heritage of Clara barton, Edison N.J
05.2021 - 08.2024
Scanner / Problem Solver
Amazon Fulfillment Center, Edison N.J
05.2019 - 05.2021
Associate of Science - Business Administration
Middlesex County College
Bachelor of Science - Management
Kean University
Master’s (M.B.A.) - Business Administration Global Management
Kean University
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