Jacqueline Nicholson
Dollar Tree
SANDY
20
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Customer Service Cashier
3 Years 7 Months- Assisted customers with product inquiries and resolved issues effectively.
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring compliance with cash handling procedures.
- Maintained clean and organized checkout area to enhance shopping experience.
- Trained new staff on customer service protocols and operational procedures.
- Developed strategies to improve checkout efficiency and reduce wait times.
- Collaborated with team members to maintain high standards of store presentation.
Motorclothes Associate
16 Years 9 Months- Assisted customers with product selection and provided expert knowledge on merchandise features.
- Organized inventory displays to enhance visual appeal and promote sales initiatives.
- Maintained up-to-date knowledge of Harley-Davidson products and industry trends for optimal customer service.
- Collaborated with team members to achieve store goals and improve customer satisfaction ratings.
- Monitored stock levels and coordinated replenishment efforts to ensure inventory availability.
- Ensured accurate pricing of merchandise through consistent price tag verification and timely updates during promotions or markdowns.
- Contributed to inventory management by conducting accurate stock counts and updating the system accordingly.
- Enhanced customer satisfaction by providing personalized assistance in selecting suitable motorclothes and accessories.
- Built strong relationships with customers through active listening, understanding their needs, and recommending appropriate motorclothes solutions.
Cashier
2 Years 7 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawers and balancing registers at end of shifts.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Maintained cleanliness and organization of store area to enhance customer experience.
Education
GED
Skills
Customer service
Customer satisfaction
Reliability and punctuality
Patience and composure
Cash management
Product knowledge
Customer focus
POS system operation
Attention to detail
Phone etiquette
Positive and professional
Honest and dependable
Timeline
Customer Service Cashier
Dollar Tree
03.2023 - CurrentRead More
Cashier
Speedway Gas Station
02.2020 - 09.2022Read More
Motorclothes Associate
Harley Davidson Inc
09.2006 - 06.2023Read More
Dixie College
GED
Read More