Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Norris

Hastings,NE

Summary

Organized and dependable employee who has proven to be successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
38
years of professional experience

Work History

Office Manager

Daly Family Dentistry PC
01.2025 - Current

Following the retirement of Dr. Mark Driscoll and the acquisition of his practice by Daly Family Dentistry, this represents a continuation of previous duties.

Office Manager

Mark F. Driscoll, DDS
06.1994 - 12.2024
  • Manage insurance claims and treatment plans, including compliance with coding protocols for various insurance providers.
  • Manage monthly billing in coordination with accounting service, including follow-up calls regarding collections.
  • Book appointments and work with other employees to fill vacancies created by cancellations.
  • Act as primary contact for vendors providing IT services and billing software.
  • Accurately create, maintain and update all patient records in compliance with legal and professional requirements.

Volunteer, Officer

BPO Elks Lodge #159/Nebraska State Elks Assn.
04.2002 - Current
  • 20 years, Youth Activity Chair (2002-2022). During my tenure, I began efforts to coordinate Lodge grants and resources into cooperative events with CASA, the Adams County Adoption Day annual observance, National Night Out, and other youth local youth service organizations.
  • Elected Exalted Ruler (President) of Hastings Lodge 159 in 2011
  • Elected to 5 year term on Nebraska State Elks Association Board of Trustees (2016-2021), including one year as Chair. The Board was responsible for an annual budget of approximately $1 million.

Front Desk and Delivery Driver

Liberty Cleaners
05.1991 - 06.1994
  • Checked in clothing for retail dry cleaning operation.
  • Retrieved clothes and collected fees for dry cleaning and laundering customers.
  • Delivered laundered clothing packages to customer doorsteps and business offices.
  • Fitted tuxedos at attached formal wear store.

Child Care Worker

StrawberryLand Day Care
04.1987 - 03.1991

Education

Associate of Applied Science - Dental Assisting

Central Community College - Hastings
Hastings, NE
05.1994

Skills

  • Insurance coding and procedural compliance in a dental setting
  • Ability to effectively communicate with claims personnel at insurance providers
  • General billing and collection procedures for a dental office
  • Extensive grant writing to assist with local Youth Activities for BPO Elks Lodge 159
  • Team building in a volunteer setting

Timeline

Office Manager

Daly Family Dentistry PC
01.2025 - Current

Volunteer, Officer

BPO Elks Lodge #159/Nebraska State Elks Assn.
04.2002 - Current

Office Manager

Mark F. Driscoll, DDS
06.1994 - 12.2024

Front Desk and Delivery Driver

Liberty Cleaners
05.1991 - 06.1994

Child Care Worker

StrawberryLand Day Care
04.1987 - 03.1991

Associate of Applied Science - Dental Assisting

Central Community College - Hastings
Jacqueline Norris