Jacqueline Perez
Winnetka,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Floor & Decor
02.2017 - 05.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Informed customers of promotions to increase sales productivity and volume.
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Stayed current on company offerings and industry trends.
Sales Associate
BIG 5, Big 5 Sporting Goods
01.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Spirit Halloween Store
08.2020 - 11.2020
- Trained new employees on customer service, money handling and organizing strategies.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
Bloomingdales
07.2021 - 07.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Informed customers of promotions to increase sales productivity and volume.
Education
Radiology - Biology
Los Angeles Pierce College
High School Diploma -
Owensmouth High School
06.2020
Skills
- Time Management
- Customer Service
- Cash Handling Accuracy
- Adapt to Diverse Groups
- Meeting Deadlines
- Checking Inventories
Timeline
Sales Associate
Bloomingdales
07.2021 - 07.2022
Sales Associate
Spirit Halloween Store
08.2020 - 11.2020
Sales Associate
BIG 5, Big 5 Sporting Goods
01.2018 - 02.2019
Sales Associate
Floor & Decor
02.2017 - 05.2018
Radiology - Biology
Los Angeles Pierce College
High School Diploma -
Owensmouth High School