Jacqueline Pierce
Lumberton,MS
Summary
Human Resources Director with extensive experience in streamlining HR processes and handling employee relations. Proficient in compliance, onboarding, compensation, and benefits administration, while fostering diversity and inclusion. Bringing strong collaboration and confidentiality skills to advance organizational goals and improve workplace environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Director
Lamar County Board of Supervisors
10.2019 - 11.2024
- Processed employee claims involving performance issues and harassment.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Structured compensation and benefits according to market conditions and budget demands.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
Payroll Clerk
Lamar County Board of Supervisors
11.2018 - 10.2019
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Administrative Assistant
Lamar County Board of Supervisors
05.2008 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Created and maintained Excel spreadsheets to help with processing data for FEMA/MEMA when storms or other disasters occurred.
Education
High School Diploma -
Purvis High School
Purvis, MS05-2001
Skills
- HR Policies Implementation
- Onboarding process
- Compensation and benefits
- Recruitment Strategies
- Human Resources Operations
- Employee Relations
- Background Checks
- Grievance handling
- Benefits Administration
- Personnel files
Accomplishments
- Achieved through effectively helping with [Task].
Certification
- Emotional Intelligence Coaching Certification – Various Providers offering certifications endorsed by professional coaching associations.
- Diversity and Inclusion Certificate Program Participant – Cornell University ILR School or similar programs offered by reputable institutions.
- Professional in Human Resources (PHR) - HR Certification Institute.
- SHRM Learning System Participant – Society for Human Resource Management.
Timeline
Human Resources Director
Lamar County Board of Supervisors
10.2019 - 11.2024
Payroll Clerk
Lamar County Board of Supervisors
11.2018 - 10.2019
Administrative Assistant
Lamar County Board of Supervisors
05.2008 - 10.2018
- Emotional Intelligence Coaching Certification – Various Providers offering certifications endorsed by professional coaching associations.
- Diversity and Inclusion Certificate Program Participant – Cornell University ILR School or similar programs offered by reputable institutions.
- Professional in Human Resources (PHR) - HR Certification Institute.
- SHRM Learning System Participant – Society for Human Resource Management.
High School Diploma -
Purvis High School
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