My Springhill Suites won 4 Hotel Awards - Best Springhill Suites out of 527 Nationwide! Best Staff Service, Best Cleanliness, Best Maintenance, and a Diamond Award!
Overview
10
10
years of professional experience
Work History
Front Desk Agent
Springhill Suites Marriott
Cottonwood , AZ
10.2022 - 09.2024
Answered phones, responded to inquiries, and took messages.
Assisted with check-in and check-out procedures for guests.
Processed payments accurately and efficiently.
Resolved customer complaints promptly and courteously.
Greeted customers in a professional and friendly manner.
Provided information about hotel amenities, services, and local attractions.
Maintained cleanliness of lobby area at all times.
Monitored security cameras in lobby area as needed.
Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
Tier One - Wearhouse
Amazon
Las Vegas And Prescott , NV And AZ
02.2022 - 09.2024
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Utilized RF scanners to accurately record product movement into and out of the warehouse.
Followed established safety procedures while operating powered industrial vehicles.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Operated forklift and pallet jack to transport heavy loads.
Bartender
Wynn Resorts
Las Vegas, NV
06.2014 - 06.2019
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Greeted customers and provided excellent customer service.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Cleansed glasses with sanitizing solution after each use.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.