Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Porta

Miami,FL

Summary

Dedicated Sales Associate with expertise in enhancing customer satisfaction through effective communication and problem resolution. Proven ability to collaborate with team members to ensure operational efficiency and deliver outstanding service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Berrylicious Icecream
Miami, FL
06.2024 - Current
  • Delivered exceptional customer service by greeting customers warmly and assisting with selections.
  • Resolved customer inquiries and complaints promptly to ensure positive experiences.
  • Collaborated with team members to maintain operational efficiency during peak hours.
  • Performed cashier duties, including processing payments and issuing receipts accurately.
  • Restocked ice cream supplies and merchandise to ensure product availability.
  • Maintained cleanliness and organization of shop to enhance overall customer experience.
  • Answered incoming calls to provide information on products and services.
  • Guided customers in selecting flavors and toppings for personalized orders.

Education

High School Diploma -

Miami Central Senior High School
Miami, FL
06-2026

Skills

  • Product knowledge
  • Sales support
  • Inventory management
  • Cash handling
  • Customer service
  • Problem resolution
  • Team collaboration
  • Communication skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Berrylicious Icecream
06.2024 - Current

High School Diploma -

Miami Central Senior High School
Jacqueline Porta