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Jacqueline Potthast
HIGH RIDGE,MO
Summary
I am a focused professional that is very driven in all tasks that are given to me. It takes working with a team to create custom desserts that exceed customer specifications, and throughout every workplace I do my best to learn more and grow to be a more successful worker. I am a hardworking individual that offers great task prioritization and time management skills. Everything I do as a dependable candidate is done with a positive attitude and willingness to take on added responsibilities to meet team goals while successfully managing multiple priorities throughout the work place.
Overview
8
8
years of professional experience
Work History
Cake Decorator
Celebrating Life Cakes
07.2022 - Current
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Provided input during team meetings on ways to improve the bakery''s overall performance, contributing to a collaborative work atmosphere.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Utilized social media platforms to showcase completed projects, generating interest in the bakery''s products and services among potential clients.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Processed customer orders and payment transactions.
Gymnastics Coach
Flipstarz
11.2017 - 08.2020
- Enhanced athlete performance by implementing tailored training programs and coaching techniques.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Developed and implemented new drills and activities to increase student engagement and growth.
Sandwich Artist
Subway
10.2015 - 06.2018
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Education
Associate of Arts - General Fine Arts
Saint Louis Community College
05.2020
High School Diploma -
Seckman Sr. High School
05.2017
Skills
- Food Handling Safety
- Production and Processing
- Time Management Abilities
- Teamwork and Collaboration
- Strong Communication Skills
- Problem Solving Aptitude
- Attention to Detail
- Customer Service
- Delivery Coordination
- Opening and Closing Duties
Software
InDesign
PhotoShop
Excel
Timeline
Cake Decorator
Celebrating Life Cakes
07.2022 - Current
Gymnastics Coach
Flipstarz
11.2017 - 08.2020
Sandwich Artist
Subway
10.2015 - 06.2018
Associate of Arts - General Fine Arts
Saint Louis Community College
High School Diploma -
Seckman Sr. High School
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