Jacqueline Puentes
Adelanto,CA
Summary
I am motivated with 10+ years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Jack in the Box
Victorville, CA
06.2017 - 04.2023
- Insured daily paperwork was turned in on time
- Assisted on any station that needed help
- Completed inventory every monday
- Was in charge of the food order
- Was in charge of ordering & sending money to the bank
- Made sure food safety & procedures were being followed
- I was in charge of doing audits every quarter
Teller
Payday Money Centers
Orange, CA
04.2014 - 06.2017
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Processed wire transfers for customers both domestically and internationally.
- Identified opportunities to refer customers to other services we offered (title loans, pawn, or payday loans)
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Made collection calls on overdue loans & reminder calls on outstanding loans
- Built and maintained client relationships through quality, personalized interactions.
Education
High School Diploma -
Estancia High School
Costa Mesa, CA06-2014
Skills
- Employee Performance Evaluations
- Recruiting and interviewing
- Task Delegation
- Sales monitoring
Languages
Spanish
Professional
English
Professional
Timeline
Assistant Manager
Jack in the Box
06.2017 - 04.2023
Teller
Payday Money Centers
04.2014 - 06.2017
High School Diploma -
Estancia High School