Jacqueline Quintanilla
San Antonio,TX
Summary
High-performing and dependable employee with extensive knowledge on quality costumer service. Energetic and enthusiastic individual, skilled in fostering genuine costumer relationships. Comfortable working under pressure, adapting quickly to fast-paced environments. Experienced in money handling and product memorization.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Scuzzi's Italian Grill
San Antonio, TX
06.2022 - Current
- I Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted entering guests and carefully tracked available seating.
Lifetime Cafe Supervisor
Life Time
San Antonio, TX
10.2022 - 02.2024
- Resolved customer complaints promptly and professionally.
- Monitored staff performance, providing feedback and guidance when necessary.
- Trained new employees on operational procedures and policies.
- Provided support during peak business hours.
- Supervised staff in providing excellent customer service to patrons.
Education
Applied Psychology
Northwest Vista College
San Antonio, TX05-2027
High School Diploma -
Brandies High School
13011 Kyle Seale Pkwy, San Antonio, TX 7824906.2022
Skills
- Staff Leadership
- Problem Detection and Resolution
- Kitchen Operation
- Cash Handling
- Item promotion
- Supply Restocking
- POS system operations
Timeline
Lifetime Cafe Supervisor
Life Time
10.2022 - 02.2024
Restaurant Hostess
Scuzzi's Italian Grill
06.2022 - Current
Applied Psychology
Northwest Vista College
High School Diploma -
Brandies High School