Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacqueline Ramirez

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Loan Officer Assistant

Fairway Independent Mortgage
11.2022 - Current
  • Increased loan application efficiency by streamlining documentation and verification processes.
  • Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
  • Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.

Administrative Assistant

Movement Mortgage
06.2021 - 11.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Collected and maintained file of receipts to coordinate expense report submission.
  • Supported team by making travel arrangements and planning internal office parties and events.

National Benefits Representative

PCorpC
11.2019 - 04.2020
  • Enhanced employee satisfaction by efficiently resolving benefits and enrollment issues.
  • Streamlined benefits administration processes for improved accuracy and efficiency.
  • Provided support during annual open enrollment periods, effectively managing a high volume of requests and questions from employees.

Benefits Analyst

Staff Force Personnel Services
10.2014 - 02.2018
  • Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
  • Collaborated with HR team to design and administer annual benefits open enrollment events, leading to a smooth process for all employees.
  • Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.
  • Enhanced the accuracy of employment verification by meticulously reviewing and cross-referencing applicant information.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.

Education

Cypress Springs High School
Cypress, TX

Skills

  • Microsoft Office
  • Customer Service
  • Employment Verification
  • Loan Application Preparation
  • Document Verification
  • Attention to Detail
  • Credit Applications

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Loan Officer Assistant

Fairway Independent Mortgage
11.2022 - Current

Administrative Assistant

Movement Mortgage
06.2021 - 11.2022

National Benefits Representative

PCorpC
11.2019 - 04.2020

Benefits Analyst

Staff Force Personnel Services
10.2014 - 02.2018

Cypress Springs High School

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Jacqueline Ramirez