Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Jacqueline Reid

Orlando,FL

Summary

Dynamic Family Support Specialist Lead at One Hope United, adept at fostering trust and communication with families. Proven ability to coordinate care with agencies, ensuring compliance and enhancing service delivery. Skilled in problem-solving and teamwork.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Family Support Specialist Lead

One Hope United
11.2014 - Current
  • Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
  • Transport children to various locations and appointments
  • Served as a Liaison with relevant agencies such as DCF, schools or medical providers for seamless coordination of care.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Scheduled and maintained transports for Family Support Specialists

Childcare Provider

Learning Development Center
04.2008 - 11.2014
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Education

Associate of Science - Medical Assistant

Florida Metropolitan University
Orlando, FL
04-2002

High School Diploma -

West Orange High School
Winter Garden, FL
06-1981

Skills

  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceCareer advancementFlexible work hoursCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Timeline

Family Support Specialist Lead

One Hope United
11.2014 - Current

Childcare Provider

Learning Development Center
04.2008 - 11.2014

Associate of Science - Medical Assistant

Florida Metropolitan University

High School Diploma -

West Orange High School

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