Jacqueline Sanchez
Garland,Tx
Summary
I’m a courteous, pleasant, and effective individual seeking to secure a position in a reputable facility where I can continue to develop and enhance my skills and knowledge. Experienced with managing and collecting outstanding accounts, ensuring timely payments and reducing delinquencies. Utilizes effective negotiation techniques to resolve payment issues and maintain client relationships. Track record of implementing strategic approaches to account management and achieving high recovery rates.
Overview
6
6
years of professional experience
Work History
Pack/Customer Service
Amazon Fulfillment Center
08.2024 - 01.2025
- Verified the proper packaging and labeling of each shipment to ensure accuracy and the safety of merchandise during transit.
- Carefully measured, weighed, and counted materials to ensure accurate documentation and proper handling.
- Followed instructions and prioritized tasks provided by the shipping supervisor to meet daily demand and ensure timely shipments.
- Implemented effective padding, bracing, and wrapping techniques to protect items from damage during movement or shipment.
- Work to resolve complex customer issues, while educating customers on problem-solving techniques and platforms resources
- Assist customers with the prompt placements of orders, refunds or exchanges
- Effectively assist upwards of 150 customers per week to expedite orders and correct sales problems
Medical Assistant/Receptionist
Premier Care Medical Clinic
01.2021 - 07.2024
- Triage patients, take their vitals signs ekg blood draw administer injections clean and sanatize equipment daily covid-19 antibody test, pcrs, and administer covid-19 injections such as boosters for kids and adults
- Scheduled appointments including new, follow-up, re-scheduling and cancellation. Confirm patients appointments Cleaned and stocked rooms between patient visits and assisted physician with basic tasks Insurance verifications maintained designated levels of supplies in specified areas and assisted in the general maintenance of the clinic
- Would collect payments over the phone, check balance and insurance
- Would use TMHP and availability
Medical Assistant/Receptionist
FAMILY CARE MEDICAL CLINC
01.2019 - 11.2020
- Prepare treatment rooms for patients examinations, keeping rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, WEIGHT, and height
- Record patients medical history, vital statistics, or information such as a test result in medical reords
- Show PATIENTS examination rooms and prepare them for the physician
- Help physician examine and treat patients, handing them instruments or materials or performing such task as giving injections
- Perform routine laboratory test and sample analyses
- Prepare and administer medications as directed by the physician
- BLOOD DRAW covid-19 antibody test
- Verify Insurance by phone also would check benefits/ Check Copay
- Schedule appointments
- Collect payments over the phone
- Would use TMHP and availability
Education
Nursing Diploma -
Peloton College
Dallas, TX08.2020
Diploma -
Garland High School
Garland, TX2019
Skills
- Bilingual (Spanish)
- Knowledge of HIPAA and OSHA regulations
- Microsoft office (Word, PowerPoint, Excel)
- Patient Scheduling & Preparation
- Equipment maintenance and restocking
- Communication skills
- Time management
- Patient assessment
- Check Insurances/benefits/Copay
- Collect money
- Customer service
- Computer skills
Timeline
Pack/Customer Service
Amazon Fulfillment Center
08.2024 - 01.2025
Medical Assistant/Receptionist
Premier Care Medical Clinic
01.2021 - 07.2024
Medical Assistant/Receptionist
FAMILY CARE MEDICAL CLINC
01.2019 - 11.2020
Nursing Diploma -
Peloton College
Diploma -
Garland High School