Developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferable skills while transitioning into a new field.
- Position cashiers and expedite price checks, point-of-sale overrides, and markdowns across mainline registers, self-checkout, returns, Pro Desk, and tool rental.
- Dispense, audit, and reconcile cash drawers,and manage register tills.
- Serve as the first-line escalation point for resolving customer complaints and complex checkout issues.
-Train new cashiers, monitor performance, and use company tools to coach and develop front-end associates.