JACQUELINE SMITH

• Greet patients upon entering the clinic
• Collect and record copay to patient account
• Check patient in once insurance has been verified
• Schedule follow up appointment
• Create, maintain, and enter patient information into correct department.
• Greet visitors or callers, handle their inquiries or direct them to the appropriate person according to their needs.
• Answer 1 line telephone
• Fax documents among request.
• Use of office machines
• Run Medicaid report to make sure that patient's' insurance is valid

• Maintained cleanliness and organization of front desk area.
• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Perform credit check and if the customer was approved, I would create their cellular package for them.

• Made food according to standard recipes with requested changes for customer satisfaction.
• Stocked condiments, beverages and plates for diners.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

• Replenished supplies such as napkins and condiments
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Pushed, pulled and transported large loads and objects.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Adhered to procedures in preparing food items.

• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Processed product returns and assisted customers with other selections.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Answered customer questions about sizing, accessories and merchandise care.
• Provided positive first impressions to welcome existing, new and potential customers.

Billed Medicaid for services that each child received.

Assist client with daily living activities.

Sit in on the therapy sessions with client, parent and therapist.

• Directed phone inquiries, answered customer questions and scheduled appointments.
• Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
• Provided clerical support, addressing routine and special requirements.
• Coordinated master schedule by booking and rescheduling appointments and balancing workloads.