Jacqueline S. Rosales
Milpitas,California
Summary
As a hardworking person, I aim to be an asset to the company I am working for. I am willing to learn and be taught.
Overview
22
22
years of professional experience
Work History
Escrow Assistant
WFG National Title Insurance Company
09.2019 - Current
- Helped clients in processing of loans from insurances, payoffs, lien demands up to the closing of the home loans.
Mail Handler Assistant
United States Postal Service
07.2018 - 09.2019
- Assisted in mail sorting and distribution.
Customer Service Representative
The Gabriel Method
02.2015 - 08.2019
- Company Overview: www.thegabrielmethod.com
- Handled customer inquiries over the phone and thru email correspondences
- Made sure that customer inquiries are answered with accurate data through proper research.
SEO marketing, research and internet marketing, SEO
Upwork.com Freelancer
10.2011 - 02.2015
Teletech, a BPO Company
04.2009 - 01.2011
- Assisted customers with complaints on products and services of a Telecommunications Company
Customer Service Representative
Metropolitan Bank and Trust Company
04.2003 - 03.2009
- Assisted clients with their accounts and loan needs
Assistant Manager
Flosie’s Furniture
01.2003 - 02.2007
- In-charge of purchase of merchandise inventory
- Handled promotion and marketing of products sold
- Accounting of Sales and Income generated periodically
Education
AA - Accounting
De Anza College
Cupertino, CA06.2025
High School diploma - undefined
St. Scholastica’s College
01.1995
Skills
- File management
- Escrow knowledge
- Document review
- Notary public certification
Timeline
Escrow Assistant
WFG National Title Insurance Company
09.2019 - Current
Mail Handler Assistant
United States Postal Service
07.2018 - 09.2019
Customer Service Representative
The Gabriel Method
02.2015 - 08.2019
SEO marketing, research and internet marketing, SEO
Upwork.com Freelancer
10.2011 - 02.2015
Teletech, a BPO Company
04.2009 - 01.2011
Customer Service Representative
Metropolitan Bank and Trust Company
04.2003 - 03.2009
Assistant Manager
Flosie’s Furniture
01.2003 - 02.2007
High School diploma - undefined
St. Scholastica’s College
AA - Accounting
De Anza College
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