Jacqueline Sumpter
Childress,TX
Summary
Dynamic Digital Coach with expertise in mentoring teams and implementing training programs. Proven ability to enhance performance and operational efficiency in fast-paced environments.
Knowledgeable HR GENERALIST. Proven ability to motivate individuals and teams, leading to significant performance improvements. Demonstrated effective communication and strategic planning skills in various coaching environments.
Overview
22
22
years of professional experience
Work History
Digital Coach
Walmart
Amarillo, TX
11.2018 - Current
- Mentored team members to enhance performance and productivity in fast-paced retail environment.
- Implemented training programs to improve employee engagement and customer service standards.
- Developed strategies to streamline operations, resulting in improved workflow efficiency.
- Analyzed customer feedback to identify areas for service enhancement and team development.
Shift Leader Manager
Taco Bell
Childress, TX
01.2015 - 12.2018
- Supervised daily operations to ensure efficient workflows and optimal staffing levels.
- Trained and mentored team members on service standards and operational procedures.
- Implemented inventory management practices to reduce waste and maintain product availability.
- Monitored food safety protocols to ensure compliance with health regulations.
Desk Clerk
Quality Inn
Childress, TX
01.2004 - 10.2016
- Managed guest check-in and check-out processes efficiently.
- Responded to guest inquiries and resolved issues promptly.
- Processed reservations using property management system effectively.
- Coordinated with housekeeping to ensure room readiness for arrivals.
Education
High School Diploma -
Childress High School
Childress, TX05-1997
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
Timeline
Digital Coach
Walmart
11.2018 - Current
Shift Leader Manager
Taco Bell
01.2015 - 12.2018
Desk Clerk
Quality Inn
01.2004 - 10.2016
High School Diploma -
Childress High School