Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tisha Finch

Albuquerque

Summary

Experienced in managing large teams, successfully motivating individuals and groups to achieve notable performance enhancements. Skilled in effective communication and strategic planning within diverse coaching settings, driving positive outcomes through team work and clear direction.

Overview

11
11
years of professional experience

Work History

Digital Coach

Walmart
02.2023 - Current
  • Streamlined fulfillment processes for faster delivery times and increased customer satisfaction.
  • Tracked delivery goals and developed improvement plans to correct deficiencies.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities as well as recognition for achievements accomplished at work.
  • Addressed customer concerns promptly, resolving issues efficiently while maintaining a high level of professionalism and courtesy.

Overnight Team Lead

Walmart
07.2020 - 02.2023
  • Provided ongoing training opportunities to develop team members skills, empowering them for career advancement within the company.
  • Established rapport with vendors, streamlining delivery processes and improving overall supply chain efficiency during overnight hours.
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.

Customer Service Supervisor

Walmart
03.2019 - 07.2020
  • I was a front end supervisor for Walmart, some of the tasks I have to do is pull and drop tills and self-check out money, make and reload the machines, I make sure the front end is cleaned and zoned and that the cashiers have their tasks completed by the dedicated times.
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.

GM Stocker

Walmart
06.2017 - 03.2019
  • I was a stocker/zoner for Walmart, stocking consists of making sure all merchandise is properly put in the dedicated location, zoning consist of making sure all products are neatly and properly placed on the shelves.
  • Fostered a positive work environment to improve team morale and productivity levels.

Lab Technician

Wall Colmonoy Corp.
02.2014 - 06.2017
  • I was a Lab Tech in the R&D lab (research and development). I have been in the R&D lab for a year, developing new formulas and testing new products. I also handle customer complaints.
  • Before becoming a Lab Tech I, was the QC Clerk/Inspector for two years. This involved making Certs for the products that were being shipped out, filing all the physical and chemistry tests, and inspecting all products prior to shipping to make sure they were the product that was requested, I also did the physical testing of the powder and paste samples.

Education

High School - General Education

Belen High School
Belen
01.2011

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Team motivation
  • Verbal and written communication
  • Safety awareness
  • Ethics and integrity
  • Active listening
  • Data entry
  • Fast learner

Timeline

Digital Coach

Walmart
02.2023 - Current

Overnight Team Lead

Walmart
07.2020 - 02.2023

Customer Service Supervisor

Walmart
03.2019 - 07.2020

GM Stocker

Walmart
06.2017 - 03.2019

Lab Technician

Wall Colmonoy Corp.
02.2014 - 06.2017

High School - General Education

Belen High School

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