Jacqueline Terry
Summary
Experienced Leasing Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
6
6
years of professional experience
Work History
Leasing Manager
Birchstone Residential
Kissimmee, FL
2025.04 - Current
- Collected monthly assessments, rental fees, deposits, and payments, streamlining financial tracking processes.
- Assisted in preparing lease agreements and rental documentation for new tenants.
- Managed tenant inquiries and coordinated maintenance requests, ensuring timely resolution of issues.
- Handled tenant complaints regarding maintenance issues and resolved them to maintain tenant satisfaction.
- Utilized property management software for tracking leases and payments accurately.
- Maintained accurate records of property expenses and tenant communications regularly.
Leasing Consultant
Cortland Residential
Winter Garden, FL
2024.01 - 2025.04
- Developed targeted marketing strategies that increased leasing activity within the community.
- Conducted property tours that successfully converted prospects into residents.
- Processed application verifications and move-in documentation to streamline resident onboarding.
- Managed lease documentation and ensured compliance with company policies.
- Supported renewal processes and initiatives for resident retention.
Sales Consultant
Universal Hyundai/Genesis
Orlando, FL
2020.06 - 2023.07
- Consistently achieved or surpassed monthly sales targets.
- Managed full sales cycle, securing contract completions through effective negotiations.
- Cultivated long-term client relationships, resulting in repeat business.
- Facilitated client meetings to identify needs and build lasting relationships.
- Assisted customers in selecting vehicles tailored to preferences and needs.
- Negotiated terms and conditions, ensuring favorable agreements for clients.
Skills
- Lease negotiation
- Occupancy management
- Fair housing regulations
- Collections management
- Client relationship management
- Retention strategies
- Problem solving
- Attention to detail
- Budget administration
- Operations management
Timeline
Leasing Manager
Birchstone Residential
2025.04 - Current
Leasing Consultant
Cortland Residential
2024.01 - 2025.04
Sales Consultant
Universal Hyundai/Genesis
2020.06 - 2023.07