Karina Delgadillo
North Las Vegas,NV
Summary
Dedicated Leasing Manager with proven expertise in tenant relations, lease negotiation, and compliance adherence. Committed to enhancing resident satisfaction and retention while ensuring seamless property management operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Manager
Vibrant Realty
Las Vegas, Nevada
09.2018 - Current
- Coordinated tenant screenings to ensure quality resident selection.
- Negotiated lease agreements to meet both tenant and company needs.
- Maintained strong relationships with residents to enhance satisfaction and retention.
- Oversaw property maintenance requests to ensure timely resolutions.
- Utilized property management software for tracking leases and tenant communications.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Received, checked and processed applications for new leases.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Oversaw daily operations, maintenance, and administration of various properties.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
- Provided potential tenants tours of properties.
- Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
- Trained staff on compliance, policies and procedures to maximize success.
- Oversaw the leasing process from initial inquiry to lease signing, ensuring a smooth experience.
- Utilized property management software for efficient operation and reporting.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Associate of Applied Science - Criminal Justice
Community College of Southern Nevada
Las Vegas, NVSkills
- Type 55 wpm
- Bilingual
- Customer service
- Conflict resolution
- Property management
- Lease negotiation
- Tenant relations
- Compliance adherence
- Communication skills
- Negotiation expertise
- Fair housing laws
- Real estate
- Lease management experience
- Buildium program proficiency
- Clerical skills
- Team collaboration
- Maintenance coordination
- Personnel management
- Time management abilities
- Critical thinking
- Schedule coordination
- Problem-solving
- Data entry
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Active State of Nevada Real Estate License
References
References available upon request.
Timeline
Leasing Manager
Vibrant Realty
09.2018 - Current
Associate of Applied Science - Criminal Justice
Community College of Southern Nevada