JACQUELINE THOMPSON
Chicago,IL
Summary
Friendly Bartender with exceptional customer service and organization skills. Keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
The Entrance Bar & Grill
04.2023 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors in both orders and POS system.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Retail Sales Associate
IKEA
01.2023 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Forklift Operator
Alliance Ground International
09.2022 - 03.2023
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported cargo between warehouse locations according to shipment and storage needs.
- Kept accurate records of cargo moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Wrapped pallets in plastic wrap to prepare cargo for proper location.
- Examined cargo for damages or irregularities to be reported on either the online tracking system or to supervisor.
Forklift Operator
Swissport Cargo Services, L.P
05.2021 - 09.2022
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported cargo between warehouse locations according to shipment and storage needs.
- Examined cargo for damages or irregularities to be reported on either the online tracking system or to supervisor.
- Offloaded trucks using forklift to examined cargo dimensions, weight, and AWB to verify all details match export documents.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Forklift Operator
Ford Motor Company
10.2019 - 04.2021
- Moved boxes to staging areas, sorted items, and transported them to final storage locations after unloading incoming products
- Re-evaluated production schedules and improved processes
- Performed general equipment maintenance and repair to reduce downtime
- Ensured that products were delivered on time and in good condition
- Checked incoming materials for accuracy and quality by comparing them to documentation.
Homecare Aide
Help at Home, Comforted
02.2018 - 03.2019
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
School Of Technology
Chicago, IL2012
Skills
- Cash Register Operation
- Safety compliance
- Multitasking in high pressure environments
- Machine operations
- Customer Service
- Attention to detail
Certification
- Licensed Bartender
- Licensed Nail technician
- Forklift certified
Timeline
Bartender/Server
The Entrance Bar & Grill
04.2023 - Current
Retail Sales Associate
IKEA
01.2023 - 03.2023
Forklift Operator
Alliance Ground International
09.2022 - 03.2023
Forklift Operator
Swissport Cargo Services, L.P
05.2021 - 09.2022
Forklift Operator
Ford Motor Company
10.2019 - 04.2021
Homecare Aide
Help at Home, Comforted
02.2018 - 03.2019
School Of Technology
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