Jacqueline Tobias
Cameron
Summary
Adaptable leader with robust training and conflict resolution skills in customer-facing roles. Known for enhancing team performance and operational efficiency, ready to leverage expertise in a challenging environment.
Overview
2
2
years of professional experience
Work History
Waitress Supervisor
Lupita's Mex-Cuisine
Cameron
06.2025 - Current
- Supervised waitstaff to maintain high service standards during busy shifts.
- Coordinated seating arrangements to optimize guest flow and satisfaction.
- Trained new waitstaff on menu items and customer service standards.
- Resolved customer complaints to improve overall dining satisfaction.
- Collaborated with kitchen staff to streamline order processing and communication.
- Monitored cash register operations to ensure transaction accuracy and accountability.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
Secretary
T&T Structural Welding
Houston
10.2024 - Current
- Coordinated scheduling and calendar management for office staff and executives to optimize time management.
- Assisted in preparing and organizing documents for meetings and presentations..
- Maintained filing systems, both electronic and physical, for easy access.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Processed invoices and prepared expense reports for management review, ensuring timely financial tracking.
- Supported team members by providing administrative assistance when required.
Cashier
Brookshire Brothers
Cameron
08.2024 - 11.2024
- Assisted customers with purchases and efficiently processed transactions, enhancing overall shopping experience.
- Handled cash, credit, and debit transactions accurately and securely.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Engaged customers in a friendly manner, fostering positive shopping experiences and repeat business.
- Collaborated with team members to manage store operations effectively during busy periods, ensuring customer satisfaction.
- Maintained cleanliness and organization of checkout area throughout the shift.
- Followed company policies for cash handling and loss prevention diligently.
- Executed various tasks assigned by management to support team operations.
Education
High School Diploma -
Temple College
Temple, TX04-2026
Skills
- Customer service
- Staff training
- Conflict resolution
- Cash handling
- Access control
- Badge distribution
- Time management
- Multitasking ability
- Organization skills
- Strong leadership
- Task delegation
- Critical thinking
- Attention to detail
- Process improvement
- Investigative skills
- Report creation
- Communication skills
Timeline
Waitress Supervisor
Lupita's Mex-Cuisine
06.2025 - Current
Secretary
T&T Structural Welding
10.2024 - Current
Cashier
Brookshire Brothers
08.2024 - 11.2024
High School Diploma -
Temple College