Jacqueline Trost
Lenoir City,TN
Summary
Proven educator and retail professional with a track record of enhancing student success and customer satisfaction at Harford County Public Schools and Altar'd State. Specializes in classroom and behavior management, employing critical thinking for impactful lesson planning and effective merchandising strategies. Achieved significant improvements in learning outcomes and store performance through innovative teaching and sales techniques.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Altar'd State
Knoxville, TN
08.2023 - Current
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Opened and closed store at proper times for reliable services.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Conducted routine audits of store presentation standards, ensuring adherence to visual merchandising guidelines.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Assisted store cashiers during peak sales times.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Participated in regular team meetings to discuss performance metrics, set goals, identify areas for improvement and share best practices.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
Interim Teacher
Harford County Public Schools
Bel Air, MD
04.2023 - 06.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Paraprofessional
Harford County Public Schools
Bel Air, MD
08.2021 - 06.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Retail Keyholder
Bath and Body Works, Limited Brands
Bel Air, MD
09.2019 - 06.2022
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Assisted store cashiers during peak sales times.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Utilized product information and sampling to educate customers and assist in product selections.
Education
No Degree - Elementary Education And Special Education
Western Governors University
Salt Lake City, UT04.2028
No Degree - Elementary Education And Special Education
Harford Community College
Bel Air, MDSkills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Behavior Management
- Parent-Teacher Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Calm and Patient Demeanor
- Teacher Support
Timeline
Retail Keyholder
Altar'd State
08.2023 - Current
Interim Teacher
Harford County Public Schools
04.2023 - 06.2023
Paraprofessional
Harford County Public Schools
08.2021 - 06.2023
Retail Keyholder
Bath and Body Works, Limited Brands
09.2019 - 06.2022
No Degree - Elementary Education And Special Education
Western Governors University
No Degree - Elementary Education And Special Education
Harford Community College