Jacqueline Vega
Broken Arrow,OK
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 4-year background maintaining customer satisfaction and contributing to company success. Can take on multiple tasks with excellent time management abilities and resourceful approach.
Overview
4
4
years of professional experience
Work History
Scale House Attendant
Sims Metal Management
03.2023 - 04.2024
- Operated weigh scales and issued tickets when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
- Answered customer calls professionally and routed to appropriate person.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Admissions Clerk
CAP Tulsa
06.2021 - 03.2023
- Provided program information, instructions on how to apply and/or waitlist status to clients.
- Provided application support, review applications and required documents.
- Conduct application interviews, determine family eligibility, and record detailed notes in data systems.
- Track client interactions in all applicable data systems.
- Conduct audits of applications accepted, data entry, and eligibility determinations to ensure regulatory compliance.
Auto Insurance Agent
Cheapest Auto Insurance
06.2020 - 05.2021
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Education
High School Diploma -
Union High School
Tulsa, OK05.2017
Skills
- Spanish speaking
- Cash Handling
- Excellent multitasking capability
- Quick learner
- Client needs analysis
- Relationship building
- Active Listening
- Problem solving
- Efficient and Detail-Oriented
- Time Management
Timeline
Scale House Attendant
Sims Metal Management
03.2023 - 04.2024
Admissions Clerk
CAP Tulsa
06.2021 - 03.2023
Auto Insurance Agent
Cheapest Auto Insurance
06.2020 - 05.2021
High School Diploma -
Union High School