JACQUELINE WALSH
London,Ohio
Summary
Hardworking Student studying psychology with extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Technician
The Buckeye Ranch
Grove City, OH
05.2022 - Current
- Work under direct supervision of nurses, clinicians, and doctors to treat patients dealing with behavioral problems or mental health
- Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
- Maintain and establish relationships
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Receptionist
Johnstown Dental Care
Johnstown, OH
03.2020 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answer incoming phone calls and return missed calls, respond to voicemails and emails
- Sent out billing statements and scan patient records into the computer.
- Confirmed appointments, communicated with clients and updated client records.
- Gather new client information during the initial phone call
Summer Camp Counselor
Enchanted Care Kids Campus
Westerville, OH
05.2019 - 08.2021
- Ensured that camp policies were enforced, and campers were safe
- Communicated with parents regarding camper experiences and expectations
- Led supervised off campus activities with campers with proper documentation of what happened on the trip
- Implemented camp activities fostering physical, social and emotional growth.
- Worked with children of varying age, interest, skill and developmental levels.
- Organized and guided group activities by leading, coaching and participating with campers.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
Bachelor of Science - Nursing
Hartwick College
Bachelor of Arts - Psychology
Kent State University
Skills
- Communication Skills
- Critical thinking
- Time management
- Documentation
- Classroom management skills
- Conflict Resolution
Certification
- Mentor
- CPR/ First Aid
- Crisis Prevention Intervention (CPI)
Volunteer
11/2021 to 05/2022
Crime Victim Advocate
Townhall II - Kent, OH,
- Developed safety plans to meet victims' assessment of need.
- Supported victims, family members and witnesses through law enforcement, healthcare and social services.
- Accompanied clients to court to clarify processes and procedures.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Timeline
Mental Health Technician
The Buckeye Ranch
05.2022 - Current
Receptionist
Johnstown Dental Care
03.2020 - 12.2021
Summer Camp Counselor
Enchanted Care Kids Campus
05.2019 - 08.2021
Bachelor of Science - Nursing
Hartwick College
Bachelor of Arts - Psychology
Kent State University
- Mentor
- CPR/ First Aid
- Crisis Prevention Intervention (CPI)
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