Jacqueline Williams
Moreno Valley,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Also, Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
Overview
22
22
years of professional experience
Work History
Medical Assistant/Wound Care Specialist
Wound Healing Care Specialist
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assist the Podiatrist with foot care as well.
Medical Assistant/Obstetrician and Gynecologist
The County Of Riverside (RUHS)
04.2023 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Unit Clerk
County Of Riverside (RUHS)
04.2022 - 06.2022
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Answered multi-line telephone system, provided information and directed calls.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
Mortgage Specialist in Call Center
AppleOne Employment Services
08.2021 - 02.2022
- Motivated and developed employees by creating incentives to encourage employees to excel and maintain low turnover rate.
- Creatively solved business problems while specializing in organizational development, marketing and production management with track record of meeting revenue and profit goals.
- Remained updated with latest information related to mortgage products and services being offered.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Nurse Assistant/ Burn Unit Technician
UCI Medical Center
12.2007 - 05.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Specialize in Wound Care and Burn Patients
- One to One Sitter
Admissions Clerk
Mission Hospital Regional Medical Center
12.2001 - 04.2007
- Greeted patients warmly to increase comfort and create rapport.
- Safeguarded patient data in compliance with HIPAA and facility policies.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Completed preliminary paperwork for incoming and outgoing patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Education
No Degree - Real Estate
Tarbell Realestate
Eastvale Ca06.2010
No Degree - Medical Assistant
American Career College
Anaheim, CA10.2003
High School Diploma -
Jack Yates High School
Houston, TX05.1985
Skills
- Payment Collection
- Indirect Patient Care
- Patient-Focused Care
- Medical Billing
- EPIC User
Timeline
Medical Assistant/Wound Care Specialist
Wound Healing Care Specialist
09.2023 - Current
Medical Assistant/Obstetrician and Gynecologist
The County Of Riverside (RUHS)
04.2023 - 09.2023
Medical Unit Clerk
County Of Riverside (RUHS)
04.2022 - 06.2022
Mortgage Specialist in Call Center
AppleOne Employment Services
08.2021 - 02.2022
Nurse Assistant/ Burn Unit Technician
UCI Medical Center
12.2007 - 05.2021
Admissions Clerk
Mission Hospital Regional Medical Center
12.2001 - 04.2007
No Degree - Real Estate
Tarbell Realestate
No Degree - Medical Assistant
American Career College
High School Diploma -
Jack Yates High School
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