Jacqueline Williams
Fort Worth,USA
Summary
I'm looking for a company and position that offers a true level of security, stability, and satisfaction, between my experiences in the service field and prior managerial positions I have cultivated a truly unique and positive communication style, heightened levels of consumer care and strong workplace ethic and commitment all of which I intend to bring to a new workplace.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
ALORICA INC
02.2021 - 08.2022
- Assisting members with the prescriptions, services needed and assisting them with solving the issues they may and also assisting with starting the appeals
- Pharmacy Tech
- Assisting the doctor’s offices with getting approvals for the members and assisting the pharmacies and doctor’s office with knowing which medications are on approved for the members plans
Credit Assistant/Account Receivable Clerk
H&E Equipment
03.2010 - 01.2020
- Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies
- Performed regular telephone contact with providers to discuss status of billing and reimbursement process to ensure account resolution
- Successfully handled50 to70 bills per day
Billing Clerk
Central Freight Lines
05.1998 - 09.2009
- Faxing delivery receipts, creating & billing invoices, answering phones and breaking down bills
Education
High School - undefined
Western Hills High School
Fort Worth, TXundefined
NACM SOUTHWEST
COPPELL, TXSkills
- Quick Books
- Employee training and development
- Business correspondence
- Administrative support
- Microsoft Office skills
Timeline
Customer Service Representative
ALORICA INC
02.2021 - 08.2022
Credit Assistant/Account Receivable Clerk
H&E Equipment
03.2010 - 01.2020
Billing Clerk
Central Freight Lines
05.1998 - 09.2009
High School - undefined
Western Hills High School
undefined
NACM SOUTHWEST
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