Jacqueline Williams
Newport News,VA
Summary
Dynamic HR professional with over 15 years of experience in recruitment management and policy interpretation. Recognized for fostering collaboration between leadership and staff, enhancing employee morale, and ensuring compliance with federal regulations. Committed to driving effective HR strategies that align with organizational objectives.
Overview
15
15
years of professional experience
Work History
Supervisory Human Resources Specialist
Department Of Veteran Affairs-Veterans Health Administration
Hampton, Virginia
12.2010 - Current
- Managed recruitment processes for diverse positions within Veterans Health Administration.
- Provided guidance on policy interpretation for human resources issues and concerns.
- Mediated conflict resolution discussions between employees and management, promoting a collaborative work environment.
- Collaborated with leadership to align HR strategies with organizational goals.
- Monitored compliance with federal regulations affecting veteran employment practices.
- Coordinated onboarding process for new hires, enhancing their integration through orientation sessions and streamlined paperwork.
- Advised senior management on matters involving labor disputes or grievances filed by employees.
- Conducted investigations into complaints of discrimination or harassment and recommended corrective action.
- Assessed applicants' qualifications by reviewing resumes, conducting interviews or administering tests.
- Participated in collective bargaining negotiations with union representatives.
- Organized training sessions for supervisors regarding various topics such as workplace safety, diversity awareness and conflict resolution.
- Designed and implemented strategies to boost staff morale through recognition programs and team-building events, fostering a positive workplace culture.
- Assisted in the development of new programs related to human resources initiatives.
- Provided essential support to address individual HR needs of employees.
- Partnered with senior HR team to communicate company standards and policies.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Established and generated various reports to verify HR compliance.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
- Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
- Supported workforce planning and staffing strategies to align with organizational goals and objectives.
Education
Computer Specialist
ECPI University
Virginia Beach, VA06-1992
Clinical Psychology
Hampton University
Hampton, VABusiness Administration and Management
DeVry University
Skills
- Human resources strategy
- Recruitment management
- Supervision and leadership
- Collaborative leadership
- Planning
- Conflict resolution
- Problem resolution
- Team building
- Analytical
- Multitasking
- Task prioritization
- Effective communication
- Verbal communication
- Written communication
- Interpersonal communication
- Problem-solving
- Verbal communication
Accomplishments
Outstanding Performance Ratings, 2021 - 2025
Affiliations
Serve as Counselor and Transitions Coach, Dominion Ministries International
Timeline
Supervisory Human Resources Specialist
Department Of Veteran Affairs-Veterans Health Administration
12.2010 - Current
Computer Specialist
ECPI University
Clinical Psychology
Hampton University
Business Administration and Management
DeVry University