Jacqueline Kyle
Rochester,United States
Summary
I am an energetic and innovative individual that makes sure to bring forth a motivated attitude and a variety of powerful skills to any work environment I am in. I am dedicated to identifying customer needs and delivering effective solutions to all problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housing Advocate
Women's Shelter and Support Center
Rochester, MN
04.2024 - Current
- Ensured stability for low-income households by helping them navigate the application process for government subsidies.
- Maintained detailed records of all client interactions including demographic information, case notes, and outcomes.
- Collaborated with social service providers in order to provide comprehensive care for clients experiencing homelessness.
Starbucks Assistant Manager (Hy-vee)
Hy-Vee
Rochester, United States
10.2021 - 05.2023
- Continually served as a helpful and enthusiastic assistant with a proven track record of doing work in a timely and professional manner
- Trained new employees to be well prepared for start date
- Managed vendor services to ensure appropriate quantities of products were present.
Lab Assistant
Mayo Clinic
Rochester, United States
10.2019 - 07.2020
- Worked in cooperation with the fellow coworkers to manage the lab specimens to move along to the next necessary steps
- Provided a clean and organized environment to analyze specimen received from dock.
Customer Service Representative
Spectrum
Rochester, United States
10.2018 - 07.2019
- Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
- Exuded friendliness, professionalism, and enthusiasm for the company mission
- Worked with coworkers to create innovative ideas to maintain a healthy work environment.
Sales Representative
TruGreen
Rochester, United States
01.2017 - 01.2019
- Identified and maximized sales opportunities, and increased customer retention rates
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Trained new sales professionals and provided coaching as needed to maintain company sales success.
Education
Liberal Arts Science -
Rochester Community and Technical College
05.2023
Skills
- Critical thinking and problem solving
- Fast Learner
- Effective Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- Computer Skills
- Communication
- Customer Service
Certification
- CPR certified for infant/toddler
Affiliations
- I have spent a span of 6 years, on and off, volunteering at the Salvation Army here in Rochester. The volunteer work consisted of participating in helping with their Vacation Bible School Studies, toy drives, soup kitchen, and Sunday brass band.
References
References available upon request.
Timeline
Housing Advocate
Women's Shelter and Support Center
04.2024 - Current
Starbucks Assistant Manager (Hy-vee)
Hy-Vee
10.2021 - 05.2023
Lab Assistant
Mayo Clinic
10.2019 - 07.2020
Customer Service Representative
Spectrum
10.2018 - 07.2019
Sales Representative
TruGreen
01.2017 - 01.2019
Liberal Arts Science -
Rochester Community and Technical College
- CPR certified for infant/toddler
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