JACQUELL GREEN
Summary
20 plus years of experience working with physicians, nursing staff, and ancillary personnel in a clinic and hospital setting. Able to work in a team environment as well as independently. A natural leader and ready to take on that responsibility through my profession. I have wonderful customer service skills and am a fair person.
Overview
27
27
years of professional experience
Work History
Office Assistant
City Of Milwaukee
05.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
Medical Assistant
Community Physicians/Froedtert Clinic
11.2015 - 05.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations and checking vital signs.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Health Unit Coordinator (HUC)
Froedtert & Community Health
11.2001 - 11.2015
Certified Nursing Assistant
Family Medical Clinic
09.2012 - 11.2012
Program Assistant
The Benedict Center
12.2000 - 06.2001
Resident Assistant
St. John’s On the Lake (formerly St. John’s Home of Milwaukee)
11.1997 - 12.2000
- Certified Nursing Assistant
Education
Certified Labor Delivery - Doula
Doulaing the Doula
01.2020
Bachelor of Science - Healthcare Management
Herzing University
01.2016
Diploma - Medical Assistant
Milwaukee Career College
01.2012
Certification - Peer Breastfeeding Educator
Wisconsin Breastfeeding Coalition
01.2006
Certified - Legal Administrative Assistant
MBTI
01.1999
Skills
- Notary Republic
- Medical Assistant
- Mail handling, sorting, and distribution
- Certified Legal Administrative Assistant
- Certified Nursing Assistant
- Clerical support
- CPR Certified
- Narrator
- File organization
- Dedicated team player
Skills Education
- Notary Republic, Current
- Diploma, Medical Assistant, Milwaukee Career College, 2012
- Peer Breastfeeding Educator, 2006, Wisconsin Breastfeeding Coalition
- Doula, Certified Labor Delivery, 2020, Doulaing the Doula
- Certified Legal Administrative Assistant, 1999, MBTI
- Certified Nursing Assistant, Current
- CPR Certified, Current
Timeline
Office Assistant
City Of Milwaukee
05.2024 - Current
Medical Assistant
Community Physicians/Froedtert Clinic
11.2015 - 05.2024
Certified Nursing Assistant
Family Medical Clinic
09.2012 - 11.2012
Health Unit Coordinator (HUC)
Froedtert & Community Health
11.2001 - 11.2015
Program Assistant
The Benedict Center
12.2000 - 06.2001
Resident Assistant
St. John’s On the Lake (formerly St. John’s Home of Milwaukee)
11.1997 - 12.2000
Certified Labor Delivery - Doula
Doulaing the Doula
Diploma - Medical Assistant
Milwaukee Career College
Certification - Peer Breastfeeding Educator
Wisconsin Breastfeeding Coalition
Certified - Legal Administrative Assistant
MBTI
Bachelor of Science - Healthcare Management
Herzing University
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