Jacquelyn Conlon
Spencerport,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Customer Service
Dunkin' Donuts
06.2025 - Current
- Confirmed excellent customer service by quickly resolving customer concerns.
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Quickly and efficiently processed payments and made accurate change.
- Served food and beverages with focus on quality items and superior service.
Customer Service
Intercollegiate Athletics
01.2024 - Current
- Promoted exceptional customer service by addressing guest concerns quickly and professionally.
- Effectively cleaned the equipment and alerted managers of malfunctions or customer concerns.
- Handled cash and customer information for guest passes and memberships.
Concessions Worker
Showcase Cinema De Lux
06.2022 - 01.2025
- Operated concessions stand efficiently, ensuring timely service during peak hours.
- Managed inventory levels, restocking supplies to maintain optimal product availability.
- Collaborated with team members to streamline order processing and enhance service speed.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
- Handled transactions both cash, cards, and memberships.
Concessions Worker
White Post Farms
09.2019 - 10.2022
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Worked with teammates and openly invited coaching from management team.
Education
High School Diploma -
Longwood High School
Middle Island, NYBachelor of Arts - Musical Theater & Communications
SUNY Geneseo
Geneseo, NY06-2027
Skills
- Customer service skills
- Writing
- Cleaning and stocking
- Preparing materials and equipment efficiently
- Economic transactions
Accomplishments
- I received employee of the quarter for my work at Island 16, earning a bonus.
- I won a $50 giftcard at Island 16 for upselling.
- I am the President of the Chamber Singers in my college choir.
- I am a winner of the 2025/2026 Honors Competition at SUNY Geneseo.
Timeline
Customer Service
Dunkin' Donuts
06.2025 - Current
Customer Service
Intercollegiate Athletics
01.2024 - Current
Concessions Worker
Showcase Cinema De Lux
06.2022 - 01.2025
Concessions Worker
White Post Farms
09.2019 - 10.2022
High School Diploma -
Longwood High School
Bachelor of Arts - Musical Theater & Communications
SUNY Geneseo