Jacquelyn De Bout
Lead Supervisor for Traffic Management Center
Chipley
Summary
Professional supervisor with strong background in operational management and team leadership. Skilled in optimizing productivity and ensuring seamless workflow, while maintaining high safety and quality standards. Reliable team player adept at adapting to changing needs and driving results through collaborative efforts and effective problem-solving. Proficient in process improvement, staff training, and conflict resolution.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Solid operations management professional with record of accomplishment as Lead Supervisor in various environments. Flexible approach for changing production loads and equipped with sound understanding of effective safety policies. Always ready to pitch in and help employees complete daily workloads.
Overview
26
26
years of professional experience
3
3
Certifications
1
1
Language
Work History
Operator; Supervisor; Lead Supervisor
Regional Traffic Management Center
12.2019 - Current
- Supervised daily operations at Traffic Operations Center, ensuring efficient traffic management and response coordination.
- Led cross-functional teams in emergency response scenarios, optimizing resource allocation during critical incidents.
- Promoted a safe working environment by enforcing compliance with established policies and procedures.
- Cultivated a positive work culture within the team, fostering collaboration and open communication to facilitate problem-solving and continuous improvement.
- Optimized resource allocation through strategic staff scheduling and timely procurement of necessary supplies and materials.
- Collaborated with cross-functional teams to troubleshoot issues and develop solutions for optimal system performance.
- Provided on-the-job training to newly hired workers and team members.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Small business owner
Sliced Deli
01.2017 - Current
- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
- Established supplier relationships, negotiating favorable terms for quality products.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
Correctional Officer; Dog trainer
Graceville Correctional Facility
07.2008 - 04.2018
- Supervised inmate activities to maintain safety and security within facility.
- Conducted regular inspections of facilities to identify and mitigate potential hazards.
- Monitored inmate behavior, intervening in conflicts to ensure compliance with regulations.
- Mentored junior officers, fostering a culture of teamwork and professionalism among staff.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Mentored and supervised trainees in dog handling techniques, ensuring adherence to facility protocols.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Booked new inmates into facility and processed inmates for release.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Established positive working relationships and maintained boundaries with resident offenders.
Classification Officer; TA-Officer in training
Marion County Sheriff’s Office
01.2006 - 11.2007
- Managed classification processes for inmate records, ensuring compliance with legal standards and regulations.
- Collaborated with law enforcement personnel to facilitate the transfer and processing of inmates within the facility.
- Audited inmate files to verify accuracy and completeness.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Provided court testimony to support court decisions.
Team member; Shift leader; Assistant Manager
Pizza Hut
06.2000 - 05.2005
- Ensured food safety standards and cleanliness in kitchen and dining areas.
- Assisted in training new team members on operational procedures and customer service techniques.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Streamlined inventory management processes to reduce waste and improve stock availability.
- Led team initiatives to enhance quality control measures within food preparation processes.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Monitored and verified merchandise for proper prices and labels.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
High School Diploma -
Chipley High School
Chipley, FL 05.2001 -
No Degree - Corrections
College of Central Florida
Ocala, FL 05.2001 -
Skills
Customer service
Problem-solving
Attention to detail
Loading and unloading
Effective communication
Safety compliance
Flexible schedule
Data entry
Operational documentation
Multitasking and prioritizing
Organizational skills
Staff management
Team leadership
Accomplishments
* Upholding Company Values (Ethics/Compliance) at the prison.
* Maintaining Day-to-Day Operations (Performance/Attendance) at the RTMC
*Used Microsoft Excel to develop inventory tracking spreadsheets.
* Supervised team of 30 staff members.
Certification
National Incident Management System certified (FEMA): ICS-100, ICS-200, ICS-300, IS-800, IS-700, IS-906 and IS-1152
Timeline
Operator; Supervisor; Lead Supervisor
Regional Traffic Management Center
12.2019 - Current
Small business owner
Sliced Deli
01.2017 - Current
Correctional Officer; Dog trainer
Graceville Correctional Facility
07.2008 - 04.2018
Classification Officer; TA-Officer in training
Marion County Sheriff’s Office
01.2006 - 11.2007
High School Diploma -
Chipley High School
05.2001 -
No Degree - Corrections
College of Central Florida
05.2001 -
Team member; Shift leader; Assistant Manager
Pizza Hut
06.2000 - 05.2005