Jacquelyn Ferrell
Owingsville,KY
Summary
To further my employment experience, obtain new skills and enhance my current skills through active employment participation. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Office Manager
A & J Mechanical Services
01.2009 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Rural Route Carrier
United States Postal Services
08.2017 - 12.2019
- Duties included traffic control, operating an articulated truck and asphalt roller.
- Kept detailed records of all deliveries made, confirming completion of tasks and aiding in accurate reporting.
- Provided exceptional customer service by addressing any concerns or inquiries from residents on assigned routes promptly and professionally.
- Managed challenging weather conditions effectively while maintaining consistent delivery schedules, demonstrating adaptability and commitment to the role.
- Demonstrated punctuality and reliability by consistently meeting scheduled start times, contributing to overall team success.
Education
Menifee County High School
Fenchburg, KY05.1987
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Inventory Control
Additionalreferences
Additional work or personal references are available upon request.
Timeline
Rural Route Carrier
United States Postal Services
08.2017 - 12.2019
Office Manager
A & J Mechanical Services
01.2009 - Current
Menifee County High School