Jacquelyn McCord
Franklinville,NY
Summary
Dynamic manager with proven expertise in business development and strategic planning at Jen’s Cleaning Service. Skilled in vendor management and performance evaluations, I excel in driving team success through effective coaching and relationship building. Committed to enhancing operational efficiency and fostering a collaborative work environment.
Overview
19
19
years of professional experience
Work History
Manager
Jen’s Cleaning Service
08.2006 - 04.2025
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Cosmetology -
Continental School of Beauty
Skills
- Marketing
- Vendor management
- Business development
- Performance evaluations
- Goal setting
- Negotiation
- Expense tracking
- Staff management
- Workforce management
- Policy implementation
- Financial records oversight
- Strategic planning
- Customer relationship management (CRM)
- Disciplinary techniques
- Documentation and reporting
- Verbal and written communication
- Brand management
- Conflict resolution
- Recruiting and interviewing
- Decision-making
- Networking strategies
- Employee onboarding
- Project management
- Work prioritization
- Salesforce management
- Performance management
- Coaching and mentoring
- Lead generation
- Cross-functional team management
- Schedule preparation
- Emergency response
- Contract management
- Policy and procedure development
- Shift scheduling
- Business administration
- Team leadership
- Safety procedures
- Time management
- Complex Problem-solving
- Relationship building
- Project planning
- Budget control
- Revenue management
- Partnership development
- Expectation setting
- Clear communication
- Business planning
- Cross-functional teamwork
- Customer service
- Staff training and development
Timeline
Manager
Jen’s Cleaning Service
08.2006 - 04.2025
Cosmetology -
Continental School of Beauty
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